AVG Help Please

[golferguy]

Hello everyone I think I clicked the wrong thing! I had AVG Free now I'm being told my AVG will run out in 5 days.
Did I somehow get the trial version? If so, when it runs out will I revert back to the Free version or do I have to uninstall the trial and reinstall the Free? Any help is really appreciated.

Golferguy's Wife

 

[blues_harp28]

Hi if it is the paid for version - download free version to desktop.
Uninstall the paid for version - while offline and install free version.

You may need to use this Uninstall program to remove all previous Avg file entries.
http://www.avg.com/ww-en/download-tools

http://free.avg.com/us-en/download-avg-anti-virus-free

 

[Cheeseball81]

Yes it sounds like you mistakenly downloaded the trial.

Either way, you can still get the free one. Use blue's link.

 

[golferguy]

blues_harp28 and Cheeseball81, Thanks for the response. I didn't pay for anything. When the trial runs out do I uninstall trial and reinstall Free? Just want to make sure I'm on the same page with you.

Golferguy's Wife

 

[blues_harp28]

Hi Yes Uninstall the trial version.
You cannot just install the Free version, on top of the Trial version - it will not install correctly.

As said before - uninstall - reinstall Offline.