1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

AVG "Locked File.Not Tested"

Discussion in 'General Security' started by duhwinning, Jul 2, 2011.

Thread Status:
Not open for further replies.
Advertisement
  1. duhwinning

    duhwinning Thread Starter

    Joined:
    May 16, 2011
    Messages:
    84
    So this has never happened before in my full computer scans with AVG, but today i decided to run a scan and as it was scanning, alot of the folders it was attempting to scan were "locked", saying "locked file.not tested" Ive been using AVG for a couple of years on several of my previous computers and this has never happened. I am using an administrative account, nor do i have any other accounts. any suggestions?
     
  2. joeten

    joeten

    Joined:
    Jan 15, 2009
    Messages:
    3,852
  3. duhwinning

    duhwinning Thread Starter

    Joined:
    May 16, 2011
    Messages:
    84
    hello, thanks for replying, but in the thread that you posted it only resolves to not report if files are locked. If i have never seen this in any of my scans, nor have i tampered with any of the settings to "report" the locked files, how could i unlock these files, rather than ignore the fact they're being overlooked?
     
  4. joeten

    joeten

    Joined:
    Jan 15, 2009
    Messages:
    3,852
    Hi if it is in use whilst the scan is in progress then it will not be open to the scan,some files are hidden by default also http://www.bleepingcomputer.com/tutorials/tutorial151.html
    the link also shows how to set avg properly you might try another antivirus to see if it reports the same issue avira,avast or some other you may prefer
     
  5. Elvandil

    Elvandil

    Joined:
    Aug 1, 2003
    Messages:
    51,988
    A bootable AV CD can scan the entire system because no files will be "in use". But if you remove anything, especially system files that are infected, keep track of them because if they prevent booting, they need to be replaced. Though nothing beats bootable AV's for cleaning a system, removing something necessary is their danger. So keep that in mind. BitDefender actually makes a log of what it did and stores it on the hard drive. So later if you need to find out what it removed, it is fairly easy to do.

    I would be suspicious if you haven't seen this before. Malware obviously doesn't want you to scan it.
     
  6. Mark1956

    Mark1956 Malware Specialist

    Joined:
    May 7, 2011
    Messages:
    14,142
    You should first create a Restore Point before you try anything else. I've not used AVG myself but you may find there is a setting that stops it scanning inside locked files, not sure if this quote from another forum relates to your version of AVG but might point you in the right direction. The Windows system files are locked for there own protection.

     
  7. joeten

    joeten

    Joined:
    Jan 15, 2009
    Messages:
    3,852
    Good advice there
     
  8. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1005347