1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

AVG reporting 850-900 locked, unscanned files

Discussion in 'General Security' started by Valacapt, Jul 19, 2012.

Thread Status:
Not open for further replies.
Advertisement
  1. Valacapt

    Valacapt Thread Starter

    Joined:
    Jun 21, 2007
    Messages:
    91
    About a month ago my AVG scan results included a notification that some 850-900 files were locked and therefore not scanned. I scanned with Malwarebytes and Spybot and used CCleaner to clean up things generally, but the files remained.

    Then I uninstalled Intersystem's giant CACHE, an SQL program which I wanted to look at, but did not need. The next AVG scan did not show the locked files and I thought I was home free. A week ago the locked files returned. Sample attached.

    I don't know the source - no "usual suspects" - nor what to do about them. That's slim information to go on, but I'd appreciate help in the next step or steps to take. Here's the Sysinfo

    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
    Processor: AMD Athlon(tm) Processor 2650e, AMD64 Family 15 Model 127 Stepping 2
    Processor Count: 1
    RAM: 3838 Mb
    Graphics Card: ATI Radeon HD 3200 Graphics, 256 Mb
    Hard Drives: C: Total - 694104 MB, Free - 589654 MB;
    Motherboard: Dell Inc., 03D1TV
    Antivirus: AVG Internet Security 2012, Updated and Enabled
     

    Attached Files:

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1061763