Avira suddenly won't start

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Computermate

Thread Starter
Joined
Jun 28, 2011
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239
Hi everyone,

I am in need of urgent help.

I have Avira antivirus installed on my system which is Windows XP.

Normally Avira works fine, today it is no longer appearing in the system tray and when I click on the
icon to run it WON"T Start. I hate being unprotected, so any help to get this stupid software to run
again is highly appreciated.
 

Computermate

Thread Starter
Joined
Jun 28, 2011
Messages
239
update: I managed to get it to start from the start menu using "avira antivirus" but if I click avira launcher it no longer works. And how can I get it to appear in the system tray as it used to appear??

upload_2016-10-17_21-47-19.png
 

lochlomonder

Colin
Trusted Advisor
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Have you tried uninstalling, rebooting the PC, and then re-installing?
 

Computermate

Thread Starter
Joined
Jun 28, 2011
Messages
239
no I haven't. It worked itself out on its own... Anyways, if the issue persists is re-installing the only way? Are there any other alternative ways to fix this if it happens again?
 
Joined
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5,945
You must be aware that you are using an old OS which, over time, will stop being supported by many types of software. According to Avira's product Lifecycle page, they supported XP until April 2015 and stopped 'Engine and signatures updates' in April this year; https://www.avira.com/en/support-product-lifecycle so reinstalling Avira seems unlikely to provide much protection.

If they haven't already done so, I expect the makers of most, if not all, mainstream AV products will stop supporting XP very soon. I use an Eset product and I believe they may be continuing to support XP until early next year, but they do not provide a free version.
 

Computermate

Thread Starter
Joined
Jun 28, 2011
Messages
239
Thanks for the advice, I plan on upgrading to Windows 7. Until I do so, if the Avira icon disappears from the tray, should I wait for it to appear on its own? Or is there some method to solve this if it persits?
 

Bambinoo

Lee
Joined
Sep 4, 2016
Messages
10
@Computermate,

TOGG and TonyB25 are correct, so I advise that you follow their advice. Avira on XP is dead, so you'll have to find another option. I personally use Panda, but there is AVG and several others that may still support XP.
 

TulsaRose

Rosie
Joined
Jan 6, 2012
Messages
1,284
Interesting thread...seems I need to shop around for a new app although Avira works fine on my Win XP Pro. The info provided in the registration information shows it is good until 1\2\2018.
Product version 15.0.20.59 8/25/2016

upload_2016-10-25_6-51-25.png
 
Joined
Apr 2, 2002
Messages
5,945
Extremely interesting, particularly when you consider that the 'Feature set - System Requirements' list on the 'avira.com/personal' page only includes Windows 7, 8 & 10

"Before you install Avira Free Antivirus, please verify that your
system meets these minimum specifications:

Operating Systems:
Windows 10
(32-bit or 64-bit)
Windows 8.1
(32-bit or 64-bit)
Windows 8 (32-bit or 64-bit)
Windows 7 (32-bit or 64-bit)"

PS. Perhaps Avira are generously maintaining some part of the product for existing XP customers only, although that would contradict the information given on their Lifecycle page?
 
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