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Back to factory state... Almost

Discussion in 'Windows 7' started by zalax, Jun 12, 2013.

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  1. zalax

    zalax Thread Starter

    Joined:
    May 31, 2006
    Messages:
    32
    Buddy brought me his Acer, what a mess, so I initiated the hidden partition, and began to take it back to factory. Everything went well until I got to the Win 7 desktop for the first time. I see a menu for a system preparation tool 3.14 with a couple of options, BUT before I can do anything, I get a ACER splash screen, and a message saying that Office 2010 is installing, don't turn off your computer, etc, etc. Nothing installs, or it hangs (tried to let it go for 8 hours other night, nary a movement on the status bar). I've tried to switch apps (Alt tab) but CANNOT get past it, and reboots always end up with the same story. Also tried booting is safe mode, but because the recovery is not complete, that doesn't work. Never seen this before and would appreciate any help

    MK
     
  2. ETech7

    ETech7

    Joined:
    Aug 30, 2012
    Messages:
    893
    If you don't care too much about Acer's preinstalled stuff, you can just install clean Windows and use your original key
     
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