Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Pro, 64 bit, Build 19043, Installed 20200804152909.000000-300
Processor: Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz, Intel64 Family 6 Model 142 Stepping 9, CPU Count: 4
Total Physical RAM: 8 GB
Graphics Card: Intel(R) HD Graphics 620, 1024 MB
Hard Drives: C: 930 GB (456 GB Free);
Motherboard: HP 8339, ver 49.38, s/n PGNDB2A0GAO01Q
System: Insyde, ver HPQOEM - 0, s/n 8CG8141CQ5
Antivirus: Windows Defender, Disabled
Over the last 3 or 4 months I've occasionally been losing internet but just on my laptop. I've been with a different provider. When it first started, I would reboot the modem (unplugging and plugging back in. not pressing the useless WPS button) and it would reconnect fine. Incidentally, it only happens in one specific location of my home. it's about 20 feet from the modem. Anyway, today it happened again and since I was doing other stuff in the house, I wasn't in a hurry to reboot the modem. When I went to the PC it had reconnected. I've done all the Windows troubleshooting with no solution. Is it possible that the adapter is dying or is it a modem thing? I know a little but not near enough to make sense of this. Please help!
OS Version: Microsoft Windows 10 Pro, 64 bit, Build 19043, Installed 20200804152909.000000-300
Processor: Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz, Intel64 Family 6 Model 142 Stepping 9, CPU Count: 4
Total Physical RAM: 8 GB
Graphics Card: Intel(R) HD Graphics 620, 1024 MB
Hard Drives: C: 930 GB (456 GB Free);
Motherboard: HP 8339, ver 49.38, s/n PGNDB2A0GAO01Q
System: Insyde, ver HPQOEM - 0, s/n 8CG8141CQ5
Antivirus: Windows Defender, Disabled
Over the last 3 or 4 months I've occasionally been losing internet but just on my laptop. I've been with a different provider. When it first started, I would reboot the modem (unplugging and plugging back in. not pressing the useless WPS button) and it would reconnect fine. Incidentally, it only happens in one specific location of my home. it's about 20 feet from the modem. Anyway, today it happened again and since I was doing other stuff in the house, I wasn't in a hurry to reboot the modem. When I went to the PC it had reconnected. I've done all the Windows troubleshooting with no solution. Is it possible that the adapter is dying or is it a modem thing? I know a little but not near enough to make sense of this. Please help!