civil_dead
Thread Starter
- Joined
- Apr 8, 2004
- Messages
- 1
Good People:
I searched the archives and couldn't find this particular issue. If it already exists, I apologize - please post a link.
An elderly gentlemen who volunteers in my department at work brought in two CDs he made of digital pictures he had taken of his vacations. He couldn't get them to open and wanted to know if I could help. The facts as he told them to me:
1. He created these two CDs several months ago and was able to access them previously.
2. Last week, his computer crashed (a Gateway). Through the use of technical assistance he was able to get things going again.
3. After reformatting his hard drive, a CD/RW drive he had installed wasn't being recognized by his computer. Again, with a few phone calls he was able to get that problem solved.
4. Since this happened, he hasn't been able to access these two CDs anymore. He has mentioned getting an error message when he tries to view them. He then brought them in to me.
I tried accessing them on my laptop at work and my computer wouldn't recognize the CDs either. So now, I'm at home and I'm getting the same "Please insert a disk into drive F:" errors I did at work. My computer simply doesn't recognize that there is a CD in there. I've tried downloading some file recovery programs - but they don't recognize the CDs either! These are imation discs, so they're not completely bottom-of-the-barrel types.
I don't get it. I mean, I could understand one CD going bad, but two? He's tried using CDs from the same batch with no problem. So I'm bringing this to you, hoping that someone out there has either a suggestion or a program recommendation that could help me help him. He's in his early 70's, and I feel for him as this is the only copy he has of his trip photos.
TIA,
Adrian
I searched the archives and couldn't find this particular issue. If it already exists, I apologize - please post a link.
An elderly gentlemen who volunteers in my department at work brought in two CDs he made of digital pictures he had taken of his vacations. He couldn't get them to open and wanted to know if I could help. The facts as he told them to me:
1. He created these two CDs several months ago and was able to access them previously.
2. Last week, his computer crashed (a Gateway). Through the use of technical assistance he was able to get things going again.
3. After reformatting his hard drive, a CD/RW drive he had installed wasn't being recognized by his computer. Again, with a few phone calls he was able to get that problem solved.
4. Since this happened, he hasn't been able to access these two CDs anymore. He has mentioned getting an error message when he tries to view them. He then brought them in to me.
I tried accessing them on my laptop at work and my computer wouldn't recognize the CDs either. So now, I'm at home and I'm getting the same "Please insert a disk into drive F:" errors I did at work. My computer simply doesn't recognize that there is a CD in there. I've tried downloading some file recovery programs - but they don't recognize the CDs either! These are imation discs, so they're not completely bottom-of-the-barrel types.
I don't get it. I mean, I could understand one CD going bad, but two? He's tried using CDs from the same batch with no problem. So I'm bringing this to you, hoping that someone out there has either a suggestion or a program recommendation that could help me help him. He's in his early 70's, and I feel for him as this is the only copy he has of his trip photos.
TIA,
Adrian