Bad download???

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

gooley

Thread Starter
Joined
Aug 25, 2001
Messages
251
Downloaded movie file(.avi) w/ Win MX. Seems that shortly thereafter got message that virtual memory was low and Windows would adjust. Computer kept slowing up and didn't run any better.When I restarted everything was back to normal but as soon as i accessed the .avi file computer slowed down again. I tried to delete the .avi file but got message that could not delete as file was in use by other program or person. No idea why! Ran Norton, Housecall, adaware and spybot but still cannot delete .avi file and problem persists. Here is Hijack log, Any ideas??

Logfile of HijackThis v1.97.3
Scan saved at 8:36:33 PM, on 10/13/2003
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Norton Internet Security\ccPxySvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\hphmon03.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\WINDOWS\System32\HPHipm09.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Dad\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/v5/home/0,1793,43,00.html
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\System32\hphmon03.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O16 - DPF: {01111C00-3E00-11D2-8470-0060089874ED} (Support.com ActionRunner Class) - http://help.rr.com/Foundrysdccommon/download/tgctlar.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/d052c1d7d32ead/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37870.7411458333
 
Joined
May 15, 2003
Messages
419
set the minimum and maximum to the same value. I keep backups of all screenshots I help people with, so that's why it's not a fixed value.
 

gooley

Thread Starter
Joined
Aug 25, 2001
Messages
251
Tried to delete file in safe-mode but again it stated the file was in use and could not be deleted?? Something must be attached to the file causing problem!?
 

gooley

Thread Starter
Joined
Aug 25, 2001
Messages
251
No, not exactly sure how to? Curious as to exactly what the problem is. Hit control/alt/ delete and no processes shown as running?
 

crjdriver

Moderator
Joined
Jan 2, 2001
Messages
41,768
To use the command prompt go to start>run type in "cmd" and hit enter. The syntax you would use would be:

Del c:\myfolder\filename.xxx
You would need to know where the file was located in order to delete in this manner.
 

gooley

Thread Starter
Joined
Aug 25, 2001
Messages
251
As soon as i click on the file, check properties, delete, etc. this is when everything slows right down and all becomes unresponsive to the point where I have to shut comp. tower off. When i restart all is good until such time as that folder is "used". Ran every virus scan i know of and none detected so what could it be??
 

crjdriver

Moderator
Joined
Jan 2, 2001
Messages
41,768
Have you run spybot? Here is a linkSpybot

Install the program and run the update. Have it fix anything it finds in red.
 

gooley

Thread Starter
Joined
Aug 25, 2001
Messages
251
Have run Spy-bot, Adaware, Panda, Housecall, Symantic online, and my NAV 2003 and do so on regular basis but still no problems found. The problem file was a D-L from Win MX.
 

crjdriver

Moderator
Joined
Jan 2, 2001
Messages
41,768
If you know how to boot into the recovery console, I would do so and delete the file from there. You should have no problem deleting the file from rc. If you need instructions on how to use the recovery console, post back.
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top