Bad framerate

[Afilice34]

I am confused as to why I am receiving such poor framerate when I play a simple game such as terraria in 1080p(frames are a disgusting 25.5). I currently have the radeon rx 5500 xt graphics card to go along with an i9 9900k processing core and 16gb of ddr4 ram. All drivers are up to date. Any help or advice is appreciated. Thank you!

 

[User55555555587]

I currently have the radeon rx 5500 xt

What brand is it there is multiple brands that make this model (e.g. GigaByte ,AMD )

 

[Afilice34]

What brand is it there is multiple brands that make this model (e.g. GigaByte ,AMD )

It's GigaByte, my mistake for not including that

 

[zebanovich]

FPS also depends on whether you're playing online multiplayer or single player?
it also depends on monitor used.

What is the make and model of monitor, or can you write down details specs of your monitor and cable connection used?

 

[User55555555587]

FPS also depends on whether you're playing online multiplayer or single player?
it also depends on monitor used.

What is the make and model of monitor, or can you write down details specs of your monitor and cable connection used?

Does TSGinfo give that much info

 

[zebanovich]

No it doesn't tell anything about monitor, but surely there could be command line workaround. (probably not precise method)

 

[User55555555587]

Go to the following File

C:\Windows\System32
And look for the file dxdiag.exe and open and there should be an option to save all info

 

[User55555555587]

Go to the following File

C:\Windows\System32
And look for the file dxdiag.exe and open and there should be an option to save all info

That tool give all the info for the displays

 

[zebanovich]

Unfortunately there is no way from what I see.

Notice that monitor is connected to computer only via cable, how could OS learn monitor specs trough VGA or HDMI cable?

 

[User55555555587]

Unfortunately there is no way from what I see.

Notice that monitor is connected to computer only via cable, how could OS learn monitor specs trough VGA or HDMI cable?

Did you see what I wrote in post #7/8

 

[zebanovich]

Did you see what I wrote in post #7/8

Yes, can you share a screenshot dxdiag.exe or dxgiag log file that will tell your monitor specs?
or at least model name or sume number.

Note that GPU specs are not the same thing

 

[Afilice34]

Go to the following File

C:\Windows\System32
And look for the file dxdiag.exe and open and there should be an option to save all info

FPS also depends on whether you're playing online multiplayer or single player?
it also depends on monitor used.

What is the make and model of monitor, or can you write down details specs of your monitor and cable connection used?

https://www.bestbuy.ca/en-ca/produc...twaIk4JwKsP86op0-wsaAiIrEALw_wcB&gclsrc=aw.ds
Here's the link to the monitor I'm using and also my computer data

 

[zebanovich]

That tool give all the info for the displays

Ah, I'm sorry but I was so wrong about this one
There is indeed a model number in dxdiag log, I never noticed this!

I am confused as to why I am receiving such poor framerate when I play a simple game such as terraria in 1080p(frames are a disgusting 25.5)

Well you monitor is capped to 30hz

3840 x 2160(p) (30.000Hz)

And currently you are using this mode:

1920 x 1080 (32 bit) (29Hz)

I think you should really increase your resolution to native monitor mode.

Likely reason why 30hz only is because you're limited by HDMI
The link to monitor you quoted says "Upgraded HDMI connectivity supports 4K video at 60Hz" but
it says nothing about HDMI version, however 4K at 60hz must be v2.0

GPU also supports 4K @60hz

HDMI 4K60 Support

Radeon™ RX 5500 XT | Gaming Graphics | AMD
it says nothing about HDMI version but that must be v2.0 or grater (likely v2.0b)

I'm not really sure why you don't get 60hz since both components support 4K 60hz and the site you linked says you got HDMI cable for free, so please verify that HDMI cable can handle at least v2.0

Next step is to verify GPU setting and make sure it's set to 60hz as explained here (scroll down):
Adjust Display Brightness, Resolution and Refresh Rate | AMD

If this doesn't work I would definitely consider to make use of Display Port, both the monitor and GPU supports it, GPU: DP 1.4 (but it will be capped at 1.2 due to monitor limitation) but not a problem since 1.2 supports 4k @60hz

That might work but you'll have to buy DP cable.

Btw. current 30hz limitation means that FPS is also limited to 30, even if GPU outputs higher than that.

 

[Afilice34]

Ah, I'm sorry but I was so wrong about this one
There is indeed a model number in dxdiag log, I never noticed this!


Well you monitor is capped to 30hz

And currently you are using this mode:


I think you should really increase your resolution to native monitor mode.

Likely reason why 30hz only is because you're limited by HDMI
The link to monitor you quoted says "Upgraded HDMI connectivity supports 4K video at 60Hz" but
it says nothing about HDMI version, however 4K at 60hz must be v2.0

GPU also supports 4K @60hz

Radeon™ RX 5500 XT | Gaming Graphics | AMD
it says nothing about HDMI version but that must be v2.0 or grater (likely v2.0b)

I'm not really sure why you don't get 60hz since both components support 4K 60hz and the site you linked says you got HDMI cable for free, so please verify that HDMI cable can handle at least v2.0

Next step is to verify GPU setting and make sure it's set to 60hz as explained here (scroll down):
Adjust Display Brightness, Resolution and Refresh Rate | AMD

If this doesn't work I would definitely consider to make use of Display Port, both the monitor and GPU supports it, GPU: DP 1.4 (but it will be capped at 1.2 due to monitor limitation) but not a problem since 1.2 supports 4k @60hz

That might work but you'll have to buy DP cable.

Btw. current 30hz limitation means that FPS is also limited to 30, even if GPU outputs higher than that.

Thank you bro that fixed the issue! You're a stud!

 

[zebanovich]

Thank you for feedback, glad to hear it worked!