Bad Gateway 502 Error

[Canadamatt]

Hello all.

I have a client and when she is @ work, she tries to go to a INTRANET web page. But she gets the following error: BAD GATEWAY 502. DNS LOOKUP PROBLEM. She has other network access and access to other INTRANET page as well as external pages too.

The network is DHCP
I added the DNS servers for that office
added the gateway too

Meanwhile it has worked before with NO DNS servers and NO GATEWAY too.


Any suggestions ?

 

[Rockn]

Can she get to the intranet page via IP address?

 

[Canadamatt]

No she can't ,but she an still get to all the other intranet pages which is weird huh. I also clear all her temp files too.

 

[Rockn]

I assume that the Intranet apps are running on IIS. I would check her account settings on the server as far as groups and AD if you are on Win2K or better. If there is a firewall check the logs, scan her puter for spyware, virus and other malware.

 

[Canadamatt]

OK will do, Thank you for your help.