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Bad Gateway 502 Error

Discussion in 'Networking' started by Canadamatt, Apr 21, 2004.

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  1. Canadamatt

    Canadamatt Thread Starter

    Joined:
    Aug 26, 2002
    Messages:
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    Hello all.

    I have a client and when she is @ work, she tries to go to a INTRANET web page. But she gets the following error: BAD GATEWAY 502. DNS LOOKUP PROBLEM. She has other network access and access to other INTRANET page as well as external pages too.

    The network is DHCP
    I added the DNS servers for that office
    added the gateway too

    Meanwhile it has worked before with NO DNS servers and NO GATEWAY too.


    Any suggestions ? :)
     
  2. Rockn

    Rockn

    Joined:
    Jul 29, 2001
    Messages:
    21,334
    Can she get to the intranet page via IP address?
     
  3. Canadamatt

    Canadamatt Thread Starter

    Joined:
    Aug 26, 2002
    Messages:
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    No she can't ,but she an still get to all the other intranet pages which is weird huh. I also clear all her temp files too.
     
  4. Rockn

    Rockn

    Joined:
    Jul 29, 2001
    Messages:
    21,334
    I assume that the Intranet apps are running on IIS. I would check her account settings on the server as far as groups and AD if you are on Win2K or better. If there is a firewall check the logs, scan her puter for spyware, virus and other malware.
     
  5. Canadamatt

    Canadamatt Thread Starter

    Joined:
    Aug 26, 2002
    Messages:
    15
    OK will do, Thank you for your help.
     
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