Bad HP Printer driver install

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ilwu500

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Joined
Oct 19, 2004
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3
Win XP --Had to remove bad driver manually-Add Remove Programs- would not. Did a registry scan [RegistryRescue]
from all accounts & file search removing all reffs to HP Office
Jet got it out of Add Remove also But on retry it says
"previous installation must be removed" Just where is this junk hideing This driver has been junk from day one I will not touch another HP product again
 
Joined
Sep 12, 2003
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20,583
Did you disconnect the device from your computer by unplugging the USB cable before trying Add/Remove?

To uninstall an HP device
1 Disconnect the device from your computer by unplugging the USB cable.
2 On the taskbar, click Start, point to Settings, and then click Control Panel. (If you are using Microsoft Windows XP, you can click Control Panel on the Start menu.)
3 Double-click Add/Remove Programs. (In Windows XP, this is called Add or Remove Programs.)
4 Click the device you want to remove, and then click Remove to uninstall the device.

Note: HP printer software is funky to say the least to install. You must follow the Instruction Guide which requires you start the procedure with the USB cable unplugged, start the installation procedure with the CDROM, and when the procedure asks you to plug in the USB cable - do it then, not before, not after - and the rest of the installation should proceed to completion. I do not understand why HP formulated their installation/uninstall software in this fashion, but this is what we have to live with in order to use an HP printer these days.

-- Tom
 
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