I have been using Word and Excel everyday. However now when I try to open either of the I get one of the following error codes.
C:\WINDOWS\SYSTEM32\msi.dll is either not designed to run on
Windows or it contains an error. Try installing the program again using
the original installation media or contact your system administrator or software vendor for support. Error status 0xc0000020.
I get the exact same error for word and excel.
Please advise what I can do to resolve this issue. I have already tried to reinstalling the software however it is still giving me the same error codes.
To open a Cmd Prompt or an Administrator Cmd prompt from the Desktop.
Use Win + X and choose Command Prompt (Admin) from the list.
For windows version, XP, Vista, W7
open the command prompt as administrator
Start> All Programs> Accessories and then right click on Command Prompt, select "Run as Administrator" to open a command prompt.
(A new dialogue box - black with white font, will appear on screen ):
In the command prompt window that opens, type the following command:
SFC /scannow
This will take some time to scan and you will get 1 of 4 possible results
Windows Resource Protection did not find any integrity violations. - This means that you do not have any missing or corrupted system files.
Windows Resource Protection found corrupt files and successfully repaired them.
Windows Resource Protection found corrupt files but was unable to fix some of them.
Windows Resource Protection could not perform the requested operation.
If you do receive the message in 3 or 4
Lets see a log file
I have not done it as of yet. will sit down this evening when I have time and try it. No the PC is a couple years old and have not upgraded to Windows 10 however that was my next step. Just don't want to spend the money right now if I don't have to.
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