Bad Product Key upgrading from xp home to xp pro?

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pete_c12

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Sep 16, 2004
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I'm trying to upgrade to Windows XP Professional Edition from XP Home Edition, but I can't get past the part of the installation where you are asked to enter the Product Key for your copy of Windows. Every time I enter the Product Key from the sticker on the underside of my laptop, it tells me that it is invalid. I've entered it millions of times, going left to right as well as right to left just to make sure it's not a mental slip, so I'm sure that I'm entering what's on the sticker. So my question is: where do I go from here? I've tried using several different programs that scan your registry for the Product Key, but those keys were invalid too. Should I contact the manufacturer to see if they made a mistake with the sticker? Any help would be appreciated. Thanks. - Pete
 
Joined
Jan 17, 2003
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10,254
Use the COA key that came with the XP Pro disc . . assuming it has not been used on another pc?

wrs
 
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Oct 18, 2002
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You are entering the XP Home registration number.You need to enter the serial number provided with the XP Pro CD which you purchased then register it with MS within 30 days of installation or it will become inoperable.
 

pete_c12

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Sep 16, 2004
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Hey, thanks for the advice. Stupid questions are in fact the easiest to answer.
 
Joined
Aug 26, 2004
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Howdy pete c12, You can also contact Microsoft support site and tell them of your problem and they can contact you by email. They are quite helpful.
 
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