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Bad weekend

Discussion in 'Hardware' started by scottastroph, Jan 29, 2005.

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  1. scottastroph

    scottastroph Thread Starter

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    Hello All. After posting this morning about my other computer not finding the primary master hard drive and not booting, I find on this computer that my CD and DVD drives are not working. When I go into my computer they are not there. When I boot up they show there and when I go into my device manager they are there with the yellow exclamation warnings. I uninstall the drivers and and they go away and when I reboot they show back up with the yellow exclamation points. Any Ideas what could be wrong. I havent used my drives since last week so i dont know what could have happened. I ran spybot and adware and got rid of my crap on the system and it shows my AVG scanned this morning and found nothing. I appreciate any help I can get.
     
  2. ~Candy~

    ~Candy~ Retired Administrator

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    What operating system?
     
  3. winbob

    winbob

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    Scott,

    If you look at the "Properties" of the Devices there should bea msg 'hinting' at what may be wrong.

    Most likely is a driver issue. If the driver code is corrupted, then reloading won't help. You will need to get a new copy downloaded to your HD for a good reload.
     
  4. scottastroph

    scottastroph Thread Starter

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    sorry, XP Pro w/SP2 is my OS. This is the message under the properties for the device: Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

    Thanks for your help, I will go to the websites and download new drivers.
     
  5. ~Candy~

    ~Candy~ Retired Administrator

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    Did you per chance uninstall a cd burning program recently?

    Oops nevermind, I see you posted the error code.

    Yes, look for drivers.
     
  6. SacsTC

    SacsTC

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  7. scottastroph

    scottastroph Thread Starter

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    Actually yes, I did uninstall Roxio recently.
     
  8. ~Candy~

    ~Candy~ Retired Administrator

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    That will do it ;)

    See the link in post #6.
     
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