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Battery Problem on New Sony Vaio Laptop

Discussion in 'Hardware' started by preco21, Feb 16, 2010.

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  1. preco21

    preco21 Thread Starter

    Joined:
    Feb 16, 2010
    Messages:
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    Hi, I bought a new Sony Vaio Laptop Model SR 520G from Best Buy 10 weeks ago. It came with Win 7 Professional installed. Now I am getting the error message

    "The installed battery may not be properly connected to the computer or may not be compatible with the computer. Press OK to hibernate and remove". as soon as I turn it on. It works fine if I remove the battery and run on electric power.
    It will only hibernate, I cannot click anywhere else, or get past this. How do I overcome this error? Thank you.
     
  2. Megabite

    Megabite

    Joined:
    Apr 5, 2008
    Messages:
    11,761
    I would contact the the supplier as it maybe the battery has failed.......
     
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