Battery problem

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stpauldavid

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Oct 29, 2011
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I'm running XP on a Dell Vostro 1520 laptop. I replaced the battery 3 - 5 months ago; all was fine. Now when I turn on my laptop (while plugged in) it gives me a message that it doesn't recognize my battery etc so I no longer can use it on battery since it is probably run down. I have unplugged and replugged in the battery and run the dell diagnostics battery health test.

Results >> PRIMARY_BATTERY a permanent failure was detected. Error code 3600.0852

I presume this is a Dell error code but cannot find a source for the code explanation........
 
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Aug 1, 2003
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I guess it doesn't need much explanation. It says the battery is bad.

I'd run the machine until the battery ran down and shut the machine off, and then charge it up all the way to make sure it was not a calibration problem. But it looks like you need a new battery.
 
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It sounds like it. How do you use and maintain the battery? Do you leave it plugged in for long periods? Do you generally run it all the way down in use, or only partway?

I don't know where you got the battery, but quality varies widely. Some batteries are already pretty old when bought if they sat in a warehouse since the machine came out.
 

stpauldavid

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Joined
Oct 29, 2011
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If I'm on the road I'll use it until it indicates that it needs charging -- plug it in and keep running.
At home I'll leave it plugged in all the time. It's a good Amston 11.1 volt Lithium Ion battery
 
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Apr 26, 2003
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I get that same message on my Dell Inspiron 1501 laptop. Have to hit a key to get past the message at startup.

However, the battery charges normally and runs the computer for hours. Basically, I ignore it. I do, however, remove the battery after it is fully charged and run on the AC adapter while I'm at home. My portable usage is minimal, so its not a big concern for me.
 
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