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Battery will not charge or hold charge?!?!

Discussion in 'Hardware' started by picosa922, Oct 12, 2004.

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  1. picosa922

    picosa922 Thread Starter

    Joined:
    Jun 26, 2004
    Messages:
    60
    Hello fellow techies,
    I have a situation with my Compaq Evo N600c battery or something in that directions, so I need possible solutions. My laptop needs to be plugged in at all times, which makes it frustrating because its a portable laptop. If it becomes unplugged the laptop will turn off within 10 seconds flat. I fear that this will, if it hasnt already done so, mess up my electric circuits among other components. Can any of you suggest or recommend options I can use to diagnose the situation. I would like to find out what the problem is, whether I should buy a new battery or some component or prong that I need to replace? Thanks for the feed back!

    Linda
     
  2. Training

    Training

    Joined:
    Jul 16, 2003
    Messages:
    93
    Yup, sounds like a battery problem.

    First, make sure the battery has a charge. Most laptop batteries have a button on them somewhere you can push that will give you the power level. Alternativly, there should be a utility in windows or the BIOS that will allow you to check the power level.

    If the battery has no charge and isn't charging, then replace it with a known good one and see if it will charge up when the laptop is plugged in.

    If the good battery won't charge up, then there is a problem with your motherboard.

    If the battery has charge but won't power the system, then there is a problem with your motherboard too.

    If this is the case, then the best you can do is contact the laptop manufacturer and get them to replace the motherboard.
     
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