Hi, I need help on I think resetting something in the system as BBC iPlayer will download programmes but I can't play them - no sound or vision, just a black screen.
I had a PSW.Xvir trojan a couple of weeks ago that got through Norton 360 Ver.2. Norton help eventually cleaned out the PC after 4 hours remote control work. However, sincde then I can;t get the iPlayer downloads to play back and I had been using the site for months. I have unistalled/reinstalled a few times and re-set everything I know of, but to no avail.
Any clues on what to try to restore service would be great! I am using a Toshiba Satellite A200, Intel Dual Core T5250 running at 1.5GHz. OS is Windows Vista Home Premium.
One help site said to remove and reinstall KService and KHost in the services panel of Task Manager, could only find KService and not the other! Hope somebody can understand what I am saying!! Thanks - Mainman
I had a PSW.Xvir trojan a couple of weeks ago that got through Norton 360 Ver.2. Norton help eventually cleaned out the PC after 4 hours remote control work. However, sincde then I can;t get the iPlayer downloads to play back and I had been using the site for months. I have unistalled/reinstalled a few times and re-set everything I know of, but to no avail.
Any clues on what to try to restore service would be great! I am using a Toshiba Satellite A200, Intel Dual Core T5250 running at 1.5GHz. OS is Windows Vista Home Premium.
One help site said to remove and reinstall KService and KHost in the services panel of Task Manager, could only find KService and not the other! Hope somebody can understand what I am saying!! Thanks - Mainman