I am trying to help my father who is an older gentleman who uses the internet to communicate with his deaf friends. I have downloaded the adaware and spybot and I consistently get a few finds on spy bot that i cannot get rid of even when i have tried to follow their pathes and delete them on my own. The main ones I m having problems with are E 2 Give, Surf sidekick, NewDotNet, and there is also a file called command service that wont allow itself to get fixed or removed. the computer is running so many pop ups that it makes it almost impossible for him to get anything done. In the few minutes i have been typing this there are about 20 pop up windows that i have minimized or closed out of. Can anyone please point me in a direction that would make some sense to get this cleaned up and working good for him again??? I have search the site for a solution but have only encountered writing that makes no sense to me what so ever!!