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Belkin 450N router went on vacation

Discussion in 'Networking' started by tsb2000, Feb 2, 2013.

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  1. tsb2000

    tsb2000 Thread Starter

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    I have a belkin 450N router with cable internet service. Overnight, the router stopped working- blinking orange. Direct connect cable modem to PC, and internet is on. Tried the power-cycle, with no luck. Reset router, no luck still. Got a new router- same problem! With the (original) router connected, I ran the ipconfig/all, and this is what it said. Any help is appreciated before my kids decide to kill me for no wi-fi in the house! :D

    {\rtf1\ansi\ansicpg1252\deff0\deflang1033{\fonttbl{\f0\fswiss\fcharset0 Arial;}}
    {\*\generator Msftedit 5.41.21.2508;}\viewkind4\uc1d\f0\fs20 Microsoft Windows [Version 6.0.6001]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\\Users\\Mom and Dad>ipconfig

    Windows IP Configuration


    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : Belkin
    Link-local IPv6 Address . . . . . : fe80::28bc:9afc:b75a:e37b%8
    IPv4 Address. . . . . . . . . . . : 192.168.2.2
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.2.1

    Tunnel adapter Local Area Connection* 6:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter Local Area Connection* 7:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : Belkin

    C:\\Users\\Mom and Dad>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : MomandDad-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : Belkin

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : Belkin
    Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection
    Physical Address. . . . . . . . . : 00-1A-92-D1-1C-3D
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::28bc:9afc:b75a:e37b%8(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.2.2(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Saturday, February 02, 2013 5:57:29 PM
    Lease Expires . . . . . . . . . . : Wednesday, March 12, 2149 12:41:33 AM
    Default Gateway . . . . . . . . . : 192.168.2.1
    DHCP Server . . . . . . . . . . . : 192.168.2.1
    DNS Servers . . . . . . . . . . . : 192.168.2.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter Local Area Connection* 6:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 7:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : Belkin
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
     
  2. etaf

    etaf Moderator

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    First Name:
    Wayne
    you have an IP from the router OK

    make and models of the routers

    with a PC connected directly to the modem - lets see an ipconfig /all

    if you log into the router do you have a status page , if so what does it say for the WAN section

    How is it connected what ports are being used on the router
     
  3. tsb2000

    tsb2000 Thread Starter

    Joined:
    Feb 2, 2013
    Messages:
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    Hi, thanks for the reply.

    The router is a Belkin N450DB, model # F9K1105v1

    here's the ipconfig/all with the cable modem connected directly to the PC:

    Microsoft Windows [Version 6.0.6001]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\Mom and Dad>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : MomandDad-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : ph.cox.net

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : ph.cox.net
    Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection
    Physical Address. . . . . . . . . : 00-1A-92-D1-1C-3D
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::28bc:9afc:b75a:e37b%8(Preferred)
    IPv4 Address. . . . . . . . . . . : 24.251.148.171(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Sunday, February 03, 2013 12:21:02 PM
    Lease Expires . . . . . . . . . . : Monday, February 04, 2013 12:21:02 PM
    Default Gateway . . . . . . . . . : 24.251.148.1
    DHCP Server . . . . . . . . . . . : 172.19.73.49
    DNS Servers . . . . . . . . . . . : 68.105.28.11
    68.105.29.11
    68.105.28.12
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter Local Area Connection* 6:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 7:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : ph.cox.net
    Description . . . . . . . . . . . : isatap.ph.cox.net
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 11:

    Connection-specific DNS Suffix . : ph.cox.net
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2002:18fb:94ab::18fb:94ab(Preferred)
    Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
    DNS Servers . . . . . . . . . . . : 68.105.28.11
    68.105.29.11
    68.105.28.12
    NetBIOS over Tcpip. . . . . . . . : Disabled
     
  4. etaf

    etaf Moderator

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    do a power cycle connect to the modem to the router and have a look in the router configuration pages and see if on the status page you can see an ip something like
    24.251.148.171

    ------------------------------------------------------------------------

    How to power cycle

    “power cycle” process to reboot or reset the modem/router
    • Switch off all the devices modem, router and computers also unplug their power cables.
    • Wait at least 1 to 5 minutes,
    • Plug the power cords back in, but don’t switch them on.
    • First turn on the modem and then wait for a few minutes for it to settle and all the lights to become stable.
    • Next switch on the router (if a separate device) and then wait for a few minutes for it to settle and all the lights to become stable.
    • Now turn on your computer, You should now be able to access the Internet.
    ------------------------------------------------------------------------
     
  5. tsb2000

    tsb2000 Thread Starter

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    No luck, which is what I guessed. Unfortunately, I had tried this before. Usually, I can fix things like these. Here's the router settings:

    [​IMG]
     
  6. etaf

    etaf Moderator

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    did you use the same cable you used on the PC to connect the router to the modem

    what options do you have in the WAN settings
    currently on dynamic - which should be correct
     
  7. tsb2000

    tsb2000 Thread Starter

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    Yeah, all the cables are checked and good. I had even bought a new router, and had the same problem.

    WAN settings are set to dynamic.

    I'm about stumped.
     
  8. etaf

    etaf Moderator

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    oh yea - forget i read that

    do you have the same status on the new router ?
     
  9. tsb2000

    tsb2000 Thread Starter

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    Yes, same thing for the new router. I had even uninstalled and reinstalled the Belkin software in case a setting was somehow defaulting improperly.
     
  10. etaf

    etaf Moderator

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    strange it works with a PC and not with the routers - maybe a faulty modem somehow

    have you tried a factory reset on the router?
     
  11. tsb2000

    tsb2000 Thread Starter

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    I did try that as well. The wireless devices can see the router, but there's no connectivity, and even the host PC cannot get online when everything is hooked up. The modem (Motorola SB5101N) will show as online from the ISP, but the "PC/Activity" light stays off.
     
  12. etaf

    etaf Moderator

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    have you got a different cable you can try

    have you reset the modem at all - whats the make and model of the modem
     
  13. tsb2000

    tsb2000 Thread Starter

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    Yes, I tried changing each cable (modem to router, and router to PC) before to test them. The odd thing is wireless devices can "see" the router, and the router can see them, but there's no connectivity to any of them (or the PC) when the router is connected.

    The modem is a Motorola SB5101N Surfboard cable modem.
     
  14. etaf

    etaf Moderator

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