Belkin 450N router went on vacation

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tsb2000

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Feb 2, 2013
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I have a belkin 450N router with cable internet service. Overnight, the router stopped working- blinking orange. Direct connect cable modem to PC, and internet is on. Tried the power-cycle, with no luck. Reset router, no luck still. Got a new router- same problem! With the (original) router connected, I ran the ipconfig/all, and this is what it said. Any help is appreciated before my kids decide to kill me for no wi-fi in the house! :D

{\rtf1\ansi\ansicpg1252\deff0\deflang1033{\fonttbl{\f0\fswiss\fcharset0 Arial;}}
{\*\generator Msftedit 5.41.21.2508;}\viewkind4\uc1d\f0\fs20 Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\\Users\\Mom and Dad>ipconfig

Windows IP Configuration


Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : Belkin
Link-local IPv6 Address . . . . . : fe80::28bc:9afc:b75a:e37b%8
IPv4 Address. . . . . . . . . . . : 192.168.2.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : Belkin

C:\\Users\\Mom and Dad>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : MomandDad-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Belkin

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection
Physical Address. . . . . . . . . : 00-1A-92-D1-1C-3D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::28bc:9afc:b75a:e37b%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, February 02, 2013 5:57:29 PM
Lease Expires . . . . . . . . . . : Wednesday, March 12, 2149 12:41:33 AM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 192.168.2.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,454
you have an IP from the router OK

make and models of the routers

with a PC connected directly to the modem - lets see an ipconfig /all

if you log into the router do you have a status page , if so what does it say for the WAN section

How is it connected what ports are being used on the router
 

tsb2000

Thread Starter
Joined
Feb 2, 2013
Messages
7
Hi, thanks for the reply.

The router is a Belkin N450DB, model # F9K1105v1

here's the ipconfig/all with the cable modem connected directly to the PC:

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Mom and Dad>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : MomandDad-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : ph.cox.net

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : ph.cox.net
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection
Physical Address. . . . . . . . . : 00-1A-92-D1-1C-3D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::28bc:9afc:b75a:e37b%8(Preferred)
IPv4 Address. . . . . . . . . . . : 24.251.148.171(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, February 03, 2013 12:21:02 PM
Lease Expires . . . . . . . . . . : Monday, February 04, 2013 12:21:02 PM
Default Gateway . . . . . . . . . : 24.251.148.1
DHCP Server . . . . . . . . . . . : 172.19.73.49
DNS Servers . . . . . . . . . . . : 68.105.28.11
68.105.29.11
68.105.28.12
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : ph.cox.net
Description . . . . . . . . . . . : isatap.ph.cox.net
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Connection-specific DNS Suffix . : ph.cox.net
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:18fb:94ab::18fb:94ab(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : 68.105.28.11
68.105.29.11
68.105.28.12
NetBIOS over Tcpip. . . . . . . . : Disabled
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,454
do a power cycle connect to the modem to the router and have a look in the router configuration pages and see if on the status page you can see an ip something like
24.251.148.171

------------------------------------------------------------------------

How to power cycle

“power cycle” process to reboot or reset the modem/router
  • Switch off all the devices modem, router and computers also unplug their power cables.
  • Wait at least 1 to 5 minutes,
  • Plug the power cords back in, but don’t switch them on.
  • First turn on the modem and then wait for a few minutes for it to settle and all the lights to become stable.
  • Next switch on the router (if a separate device) and then wait for a few minutes for it to settle and all the lights to become stable.
  • Now turn on your computer, You should now be able to access the Internet.
------------------------------------------------------------------------
 

tsb2000

Thread Starter
Joined
Feb 2, 2013
Messages
7
No luck, which is what I guessed. Unfortunately, I had tried this before. Usually, I can fix things like these. Here's the router settings:

 

etaf

Wayne
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Joined
Oct 2, 2003
Messages
65,454
did you use the same cable you used on the PC to connect the router to the modem

what options do you have in the WAN settings
currently on dynamic - which should be correct
 

tsb2000

Thread Starter
Joined
Feb 2, 2013
Messages
7
Yeah, all the cables are checked and good. I had even bought a new router, and had the same problem.

WAN settings are set to dynamic.

I'm about stumped.
 

tsb2000

Thread Starter
Joined
Feb 2, 2013
Messages
7
Yes, same thing for the new router. I had even uninstalled and reinstalled the Belkin software in case a setting was somehow defaulting improperly.
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,454
strange it works with a PC and not with the routers - maybe a faulty modem somehow

have you tried a factory reset on the router?
 

tsb2000

Thread Starter
Joined
Feb 2, 2013
Messages
7
I did try that as well. The wireless devices can see the router, but there's no connectivity, and even the host PC cannot get online when everything is hooked up. The modem (Motorola SB5101N) will show as online from the ISP, but the "PC/Activity" light stays off.
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,454
have you got a different cable you can try

have you reset the modem at all - whats the make and model of the modem
 

tsb2000

Thread Starter
Joined
Feb 2, 2013
Messages
7
Yes, I tried changing each cable (modem to router, and router to PC) before to test them. The odd thing is wireless devices can "see" the router, and the router can see them, but there's no connectivity to any of them (or the PC) when the router is connected.

The modem is a Motorola SB5101N Surfboard cable modem.
 
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