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Belkin N300 Micro Adapter all of a sudden having internet issues

Discussion in 'Networking' started by evanh6152, Aug 9, 2012.

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  1. evanh6152

    evanh6152 Thread Starter

    Joined:
    Aug 9, 2012
    Messages:
    1
    Hi there, first time actually posting on this forum. As the title says, I have a Belkkin N300 Micro USB dongle that up until about a week ago, has worked like a charm. Then out of nowhere it starts acting up. Now every 30minutes-2hours(if I'm lucky) it loses connection and I can no longer access the internet. It will say that it is still connected, but I can't do anything. If i try to repair the connection, it gets an error on the last step Registering DNS and can't fix itself. If I attempt to go in and re connect to the wireless network it says that Windows is not managing the wireless networks and to turn Wireless Zero Configuration on(which I have done).

    However, when I start it up there's no problem whatsoever until this happens again. On a somewhat related note, when this all started something went wrong to where I couldn't connect to google.com directly. Rather I had to search google on Yahoo or some other site and then click google's link. Not sure if that's relevant. Anyways my room is too far from the router to run an ethernet cord to it. I have already tried reinstalling the drivers for the USB dongle and no change. I have seen from some other posts that the typical first response is to ask for the ipconfig/all so I will post that below. I uninstalled my virus protection, have tried all the turn it off and on simple stuff and don't know what else to try. Oh and my ISP is AT&T through their UVERSE package deal, the router is the typical 2Wire gateway that is associated with that plan.

    Thanks TechGuy users and look forward to fixing this!

    Cheers,
    Evan


    IPCONFIG INFO:

    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\evan>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : home-4a8fe92cb0
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : gateway.2wire.net

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps Ether
    net
    Physical Address. . . . . . . . . : 40-61-86-4F-35-E3

    Ethernet adapter Wireless Network Connection:

    Connection-specific DNS Suffix . : gateway.2wire.net
    Description . . . . . . . . . . . : Belkin Wireless Adapter
    Physical Address. . . . . . . . . : 08-86-3B-03-1A-6B
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.1.82
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.254
    DHCP Server . . . . . . . . . . . : 192.168.1.254
    DNS Servers . . . . . . . . . . . : 192.168.1.254
    Lease Obtained. . . . . . . . . . : Thursday, August 09, 2012 8:32:42 PM

    Lease Expires . . . . . . . . . . : Friday, August 10, 2012 8:32:42 PM
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,879
    First Name:
    Wayne
    there maybe a conflict between the windows wireless utility and the belkin wireless utility - are these both running at the same time

    would you post back the ipconfig /all when it disconnects

    would you post the following tests when the internet is working OK, and then repeat ALL the tests when the internet disconnects.
    Make sure you also indicate on the reply which tests are for what condition.
    ------------------------------------------------------------------------
    Ping Tests
    If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
    Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

    Start> Run {search bar in Vista/W7}> type CMD to open a command prompt box
    (A new dialogue box - black with white font, will appear on screen ):

    Type the following command
    Ping {then a space and then add the number that is shown against the item labeled "default gateway" shown in the results from the ipconfig /all}
    Post back the results in a reply here
    right click in the command prompt box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste

    Type the following command
    Ping google.com
    Post back the results in a reply here
    right click in the command prompt box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste

    Type the following command
    Ping 209.183.226.152
    Post back the results in a reply here
    right click in the command prompt box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste

    ------------------------------------------------------------------------

    ------------------------------------------------------------------------
    Run Xirrus Wi-Fi Inspector
    Download and install

    If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
    Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and install the program.
    You will now need to take a screen shot and copy that back to the working PC and attach the screen shot in a reply on the forum here.

    http://www.xirrus.com/Products/Wi-Fi-Inspector.aspx
    Direct link to the program is here http://info.xirrus.com/Wi-FiInspectorConfirmation.html

    {If the above link does not work heres another link http://www.pcworld.com/downloads/file_download/fid,77196-order,4/download.html}

    Then run and install the program - on a wireless enabled PC/Laptop
    if you get an error - You need will need to haveNET Framework installed for the WiFi Inspector to function.

    Run the program

    A user guide is available here http://www.xirrus.com/cdn/pdf/Xirrus-Wi-Fi-inspectorguide-1-2-1-RevB-6.aspx

    post a screen shot of the program running.
    if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information.

    post which SSID name is yours, its located in the list, under network "Adapter Name" (1st column)

    To post a screen shot of the active window.
    1) hold the Alt key and press the PrtScn key. Open the Windows PAINT application (Start> All Programs> Accessories> Paint) and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
    OR
    2) if you are using Vista/Windows 7 you can use the "snipping tool" which is found in Start> All programs> Accessories> Snipping Tool

    To upload the screen shot to the forum, open the full reply window ("Go Advanced" button) and use the Manage Attachments button to upload it here.
    Full details are available here http://library.techguy.org/wiki/TSG_Posting_a_Screenshot

    Note:
    For a reliable (or robust as the Xirrus user guide says) wireless connection you need a signal of about -70 dBm or better. "A desirable signal level for a robust Wi-Fi connection will be green".
    note: the signal level is a negative number, so for example -88 is worst and -40 is better
     
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