1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Belkin router

Discussion in 'Networking' started by nichos, Jun 6, 2009.

Thread Status:
Not open for further replies.
Advertisement
  1. nichos

    nichos Thread Starter

    Joined:
    Mar 30, 2009
    Messages:
    535
    Hi,
    My B.Band ISP is AOL with a Wired Netgear router which now packed up.
    I was given a "Belkin Modem with Wireless G Router", connected everything proper, all Leds on it are lit, BUT does connect on the WEB.
    Contacted AOL for help who sent me to belkin whos all Tel. Nos are out of service or dead.
    Belkin site gives me:
    1. a PDF on how to "Establishing a Connection from PC to Router", did it all BUT still no luck.
    2. for AOL ISPs
    ".......Use our wizard below to find ISP settings for your hardware
    Your results are below. If you have any further queries do not hesitate to contact us
    Internet Provider AOL (UK)
    Connection Type PPPOE
    VPI/VCI 0/38
    Encap LLC
    Notes Please ensure that the username entered is the master screen name ending with @aol.com
    Please ensure that the password for this account is set to 8 letters or less (No uppercase letters, symbols or numbers)
    If you are experiencing slow browsing please ensure that
    Home build, Asus P5K Premium WiFiiFi Intel,
    Intel Core 2 Quad Pro Q6600 95W 2.4GHz, OCZ Vendetta Cpu Cooler, 2x2GB, 240-pin DIMM, DDR2 800 (400mhz) PC2-6400, EVGA GeForce 9800 GTX KO 512MB GDDR3 (PCI-E), Excelsior sata 250gb, OCZ 600W Game XStream Psu, X45, XPhome sp3/Ubuntu 8.10, VBox/Win7

    Home build, Asus P5K Premium WiFiiFi Intel,
    Intel Core 2 Quad Pro Q6600 95W 2.4GHz, OCZ Vendetta Cpu Cooler, 2x2GB, 240-pin DIMM, DDR2 800 (400mhz) PC2-6400, EVGA GeForce 9800 GTX KO 512MB GDDR3 (PCI-E), Excelsior sata 250gb, OCZ 600W Game XStream Psu, X45, XPhome sp3/Ubuntu 8.10, VBox/Win7
     
  2. pedroguy

    pedroguy

    Joined:
    Jan 28, 2001
    Messages:
    6,523
    Hi:So let's cover the basics first.

    Here is a brief tutorial from Johnwill and let's see the results of the IPCONFIG /all and requested pings

    Basic network setup procedure

    From a Johnwill tech tip:

    The following procedure should get you a connection with any broadband modem that is configured to use DHCP for the router connection, such as cable modems, and many DSL modems. If you require PPPoE configuration for the DSL modem, that will have to be configured to match the ISP requirements.

    Note that the wireless encryption and channel selection will have to be done after the basic wired connection is established, the first step is to get wired connections working.
    • Reset the router to factory defaults by holding the reset button down for 15 seconds with power on.
    • Turn off everything, the modem, router, computer.
    • Connect the modem to the router's WAN/Internet port.
    • Connect the computer to one of the router's LAN/Network ports.
    • Turn on the modem, wait for a steady connect light.
    • Turn on the router, wait for two minutes.
    • Boot the computer.

    When the computer is completely booted, let's see this.

    Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

    NOTE: For the items below in red surrounded with < >, see comments below for the actual information content, they are value substitutions from the previous command output!

    In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

    IPCONFIG /ALL

    PING <computer_IP_address>

    PING <default_gateway_address>

    PING <dns_servers>

    PING 206.190.60.37

    PING www.yahoo.com

    Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
    Paste the results in a message here.

    <computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above.

    <default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

    <dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.

    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
    __________________
    Microsoft MVP - User Desktop Experience
     
  3. nichos

    nichos Thread Starter

    Joined:
    Mar 30, 2009
    Messages:
    535
    Thanx,

    Did it all but, although Belkin is now recognised in a few cases, it still failed to conect to the web, with all leds lit.

    A kind gentleman on another forum, tried to help me with this with no success, please see this with screenshots I posted there:-

    http://www.techsupportforum.com/net...lkin-modem-wireless-g-router.html#post2172475

    Must mention somethings:-
    1. The adaptor powering the Belkin is an odd one I found, still 12v but 1A, & have no idea what the correct one should be.

    2. My B.Band is not wireless one, only paid for the wired one, although this netgear says wireless on it.

    3. Have not been successfull when I typed 192.168.2.1 in address bar to get in the belkin setup, could it be that the belkin is US even if it's leds are alllit?.

    4. Can you please explain too, where does this "Wireless" thing comes in, what is it supposed to connect to wirelesly, the AOL wireless B.Band to which am not subscribed to, or to my wife's ancient PC & my very old Del laptop none of which have wireless on them. I am utterly confused. ..............nick


    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\y>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : FAMILY
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : Belkin
    Belkin
    Ethernet adapter Local Area Connection 2:

    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : Realtek RTL8169/8110 Family Gigabit
    Ethernet NIC
    Physical Address. . . . . . . . . : 00-1F-C6-1C-99-02

    Ethernet adapter Local Area Connection 3:

    Connection-specific DNS Suffix . : Belkin
    Description . . . . . . . . . . . : Marvell Yukon 88E8056 PCI-E Gigabit
    Ethernet Controller
    Physical Address. . . . . . . . . : 00-1F-C6-1C-9E-AC
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.2.2
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.2.1
    DHCP Server . . . . . . . . . . . : 192.168.2.1
    DNS Servers . . . . . . . . . . . : 192.168.2.1
    Lease Obtained. . . . . . . . . . : 05 June 2009 20:37:54
    Lease Expires . . . . . . . . . . : 21 April 1908 14:09:38

    Ethernet adapter VirtualBox Host-Only Network:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : VirtualBox Host-Only Ethernet Adapte
    r
    Physical Address. . . . . . . . . : 08-00-27-00-74-C8
    Dhcp Enabled. . . . . . . . . . . : No
    IP Address. . . . . . . . . . . . : 192.168.56.1
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . :

    Ethernet adapter Wireless Network Connection:

    Connection-specific DNS Suffix . : Belkin
    Description . . . . . . . . . . . : Realtek RTL8187 Wireless 802.11g 54M
    bps USB 2.0 Network Adapter
    Physical Address. . . . . . . . . : 00-15-AF-64-A0-28
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.2.3
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.2.1
    DHCP Server . . . . . . . . . . . : 192.168.2.1
    DNS Servers . . . . . . . . . . . : 192.168.2.1
    Lease Obtained. . . . . . . . . . : 05 June 2009 20:38:07
    Lease Expires . . . . . . . . . . : 21 April 1908 14:09:51

    C:\Documents and Settings\y>
     
  4. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Let's see some pings.


    Try these simple tests.

    Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

    In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

    NOTE: For the items below in red surrounded with < >, see comments below for the actual information content, they are value substitutions from the previous IPCONFIG command output! Do NOT type <computer_IP_address> into the command, that won't work.

    IPCONFIG /ALL

    PING <computer_IP_address>

    PING <default_gateway_address>

    PING <dns_servers>

    PING 206.190.60.37

    PING yahoo.com

    Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
    Paste the results in a message here.

    <computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above.

    <default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

    <dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.


    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
     
  5. nichos

    nichos Thread Starter

    Joined:
    Mar 30, 2009
    Messages:
    535
    Thanx again, here it is:
    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.
    C:\Documents and Settings\y> ipconfig /all
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : FAMILY
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : Belkin
    Ethernet adapter Local Area Connection 2:
    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : Realtek RTL8169/8110 Family Gigabit
    Ethernet NIC
    Physical Address. . . . . . . . . : 00-1F-C6-1C-99-02
    Ethernet adapter Local Area Connection 3:
    Connection-specific DNS Suffix . : Belkin
    Description . . . . . . . . . . . : Marvell Yukon 88E8056 PCI-E Gigabit
    Ethernet Controller
    Physical Address. . . . . . . . . : 00-1F-C6-1C-9E-AC
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.2.2
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.2.1
    DHCP Server . . . . . . . . . . . : 192.168.2.1
    DNS Servers . . . . . . . . . . . : 192.168.2.1
    Lease Obtained. . . . . . . . . . : 07 June 2009 15:28:54
    Lease Expires . . . . . . . . . . : 23 April 1908 09:00:38
    Ethernet adapter VirtualBox Host-Only Network:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : VirtualBox Host-Only Ethernet Adapte
    r
    Physical Address. . . . . . . . . : 08-00-27-00-74-C8
    Dhcp Enabled. . . . . . . . . . . : No
    IP Address. . . . . . . . . . . . : 192.168.56.1
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . :
    C:\Documents and Settings\y>
    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.
    C:\Documents and Settings\y>ping 192.168.2.1
    Pinging 192.168.2.1 with 32 bytes of data:
    Reply from 192.168.2.1: bytes=32 time<1ms TTL=128
    Reply from 192.168.2.1: bytes=32 time<1ms TTL=128
    Reply from 192.168.2.1: bytes=32 time<1ms TTL=128
    Reply from 192.168.2.1: bytes=32 time<1ms TTL=128
    Ping statistics for 192.168.2.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
    C:\Documents and Settings\y>ping 192.168.2.1
    Pinging 192.168.2.1 with 32 bytes of data:
    Reply from 192.168.2.1: bytes=32 time<1ms TTL=128
    Reply from 192.168.2.1: bytes=32 time<1ms TTL=128
    Reply from 192.168.2.1: bytes=32 time<1ms TTL=128
    Reply from 192.168.2.1: bytes=32 time<1ms TTL=128
    Ping statistics for 192.168.2.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
    C:\Documents and Settings\y>ping 206.190.60.37
    Pinging 206.190.60.37 with 32 bytes of data:
    Request timed out.
    Request timed out.
    Request timed out.
    Request timed out.
    Ping statistics for 206.190.60.37:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
    C:\Documents and Settings\y>ping yahoo.com
    Ping request could not find host yahoo.com. Please check the name and try again.

    C:\Documents and Settings\y>ping 192.168.2.1
     
  6. pedroguy

    pedroguy

    Joined:
    Jan 28, 2001
    Messages:
    6,523
  7. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Actually, pinging the domain yahoo.com works fine, try it. ;)

    Note the similarity here?

    C:\>ping yahoo.com

    Pinging yahoo.com [69.147.114.224] with 32 bytes of data:
    Reply from 69.147.114.224: bytes=32 time=16ms TTL=52
    Reply from 69.147.114.224: bytes=32 time=16ms TTL=52
    Reply from 69.147.114.224: bytes=32 time=17ms TTL=52
    Reply from 69.147.114.224: bytes=32 time=16ms TTL=52

    Ping statistics for 69.147.114.224:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 16ms, Maximum = 17ms, Average = 16ms

    C:\>ping [COLOR="Red"]www.yahoo.com[/COLOR]

    Pinging www-real.wa1.b.yahoo.com [69.147.76.15] with 32 bytes of data:
    Reply from 69.147.76.15: bytes=32 time=17ms TTL=52
    Reply from 69.147.76.15: bytes=32 time=17ms TTL=52
    Reply from 69.147.76.15: bytes=32 time=17ms TTL=52
    Reply from 69.147.76.15: bytes=32 time=17ms TTL=52

    Ping statistics for 69.147.76.15:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 17ms, Maximum = 17ms, Average = 17ms
     
  8. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    It appears that you need to configure the WAN interface for your environment. I have no idea how AOL in the UK works (or in the US for that matter), so I'd call the ISP and find out what you need as a configuration.
     
  9. pedroguy

    pedroguy

    Joined:
    Jan 28, 2001
    Messages:
    6,523
    I stand corrected.
    Pedro.
     
  10. TheShooter93

    TheShooter93 Malware Specialist

    Joined:
    Jul 9, 2008
    Messages:
    11,241
    First Name:
    Cody
    Why when I type "IPCONFIG or ipconfig" into the RUN bar it doesn't do anything? o_O
     
  11. pedroguy

    pedroguy

    Joined:
    Jan 28, 2001
    Messages:
    6,523
    Because in the run bar you type cmd
    and then in the resulting screen you type ipconfig
    or
    ipconfig /all
    or

    ipconfig release

    etc
     
  12. nichos

    nichos Thread Starter

    Joined:
    Mar 30, 2009
    Messages:
    535
    Thanx again,

    Contacted AOL for help who sent me to Belkin who's all Tel. Nos are out of service or dead.

    Belkin site gives me the following, but I suspect I need to get into the Belkin router setap to enter in those parameters, BUT I cannot get in to such a setup, or am I so confused that those parameters must be entered else where?.

    nick


    ".......for AOL ISPs
    Use our wizard below to find ISP settings for your hardware

    Your results are below. If you have any further queries do not hesitate to contact us

    Internet Provider AOL (UK)

    Connection Type PPPOE

    VPI/VCI 0/38

    Encap LLC

    Notes Please ensure that the username entered is the master screen name ending with @aol.com
    Please ensure that the password for this account is set to 8 letters or less (No uppercase letters, symbols or numbers)......"
     
  13. nichos

    nichos Thread Starter

    Joined:
    Mar 30, 2009
    Messages:
    535
    Thanx again John, I do not know what I did & finally after the upteenth time repeating your instructions it seems to work, But I am afraid to switch it off in case I cannot get on the net again.

    see screen shots:
     

    Attached Files:

  14. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    It still appears you have no connection to the ISP. Under Internet Connection, click on the Connection Type tab and show us a screen shot of that.
     
  15. nichos

    nichos Thread Starter

    Joined:
    Mar 30, 2009
    Messages:
    535
    Sorry beeing such an idiot, where do I find this "Internet Connection" to click on the Connection Type tab.

    And somehow I was connected, tried various sites but I still could not believe it.

    As you predicted this morning trying to get in with the Belkin but will not connect.

    Please note the screenshot, for whatever it means. Thanx ...nick

    GOT ANOTHER ONE OF THOSE:-

    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\y>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : FAMILY
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : Belkin

    Ethernet adapter Local Area Connection 2:

    Connection-specific DNS Suffix . : Belkin
    Description . . . . . . . . . . . : Realtek RTL8169/8110 Family Gigabit
    Ethernet NIC
    Physical Address. . . . . . . . . : 00-1F-C6-1C-99-02
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.2.2
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.2.1
    DHCP Server . . . . . . . . . . . : 192.168.2.1
    DNS Servers . . . . . . . . . . . : 192.168.2.1
    Lease Obtained. . . . . . . . . . : 08 June 2009 08:34:15
    Lease Expires . . . . . . . . . . : 24 April 1908 02:05:59

    C:\Documents and Settings\y>ping 192.168.2.2

    Pinging 192.168.2.2 with 32 bytes of data:

    Reply from 192.168.2.2: bytes=32 time<1ms TTL=128
    Reply from 192.168.2.2: bytes=32 time<1ms TTL=128
    Reply from 192.168.2.2: bytes=32 time<1ms TTL=128
    Reply from 192.168.2.2: bytes=32 time<1ms TTL=128

    Ping statistics for 192.168.2.2:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

    C:\Documents and Settings\y>ping 192.168.2.1

    Pinging 192.168.2.1 with 32 bytes of data:

    Reply from 192.168.2.1: bytes=32 time=1ms TTL=128
    Reply from 192.168.2.1: bytes=32 time<1ms TTL=128
    Reply from 192.168.2.1: bytes=32 time<1ms TTL=128
    Reply from 192.168.2.1: bytes=32 time<1ms TTL=128

    Ping statistics for 192.168.2.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 1ms, Average = 0ms

    C:\Documents and Settings\y>ping 206.190.60.37

    Pinging 206.190.60.37 with 32 bytes of data:

    Request timed out.
    Request timed out.
    Request timed out.
    Request timed out.

    Ping statistics for 206.190.60.37:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

    C:\Documents and Settings\y>ping yahoo.com
    Ping request could not find host yahoo.com. Please check the name and try again.

    C:\Documents and Settings\y>
     

    Attached Files:

  16. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/833195

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice