1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Belkin Wireless Problems - WLAN Light goes off

Discussion in 'Networking' started by peterbryant, Sep 4, 2010.

Thread Status:
Not open for further replies.
  1. peterbryant

    peterbryant Thread Starter

    Sep 4, 2010
    Hello All,

    I've had a search on the Internet, but am having trouble finding the solution to our problems.

    We have a Belkin ADSL Modem with built-in wireless router (model: F5D7630-4A) and have used it for a good few years now, with our desktop computer.

    I bought a Dell Sutdio 15 laptop recently, and we have had problems with connectivity since.

    When it is solely my laptop in use, the connection is fine, however I always need to reconnect the router several times, before the internet works permanently on my laptop.

    The same occurs when other laptops are in use in the house, so it disrupts everyones connection whilst I try to connect mine.

    Secondly, when we have visitors with laptops, and my laptop and theres try to connect at the same time, the internet never works, and the WLAN light switches off - not very helpful. The network appears for everyone, but when connecting, it never works.

    There is probably a very straight forward solution to our problems, and if anyone could provide a solution of sorts, I'd be very grateful - I don't have much knowledge on modems!

    Many thanks in advance,
  2. JohnWill

    JohnWill Retired Moderator

    Oct 19, 2002
    Some things you can try here, listed in the order you should try them.

    1. For wireless connections, remove all the stored wireless profiles and search for networks. You'll have to enter the encryption key again, which is sometimes the issue for connection problems.
    2. For wireless connections, change the channel on the router, I like channels 1, 6, and 11 in the US.
    3. For wireless connections, try moving either the wireless router/AP or the wireless computer. Even a couple of feet will sometimes make a big difference.
    4. Update the network drivers (wired and wireless) on your computer to the latest available.
    5. Update the firmware to the latest version available on the manufacturer's site.
    6. Reset the router to factory defaults and reconfigure.

    Many times these measures will resolve a lot of intermittent issues.
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/947879

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice