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benq dvd burner 1620

Discussion in 'Multimedia' started by learning2006, Jan 27, 2006.

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  1. learning2006

    learning2006 Thread Starter

    Joined:
    Jan 27, 2006
    Messages:
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    I hope someone can help. My burner won't open any discs...I get a message to insert one. However when I go into properties it's showing that the drive is full....It tells me the devise is working properly....I uninstalled the drive and downloaded another but when I go to install it the benq 1620 b7tp zip. isn't showing as an option.......I appreciate any help you folks can give me...Thanks
     
  2. emoxley

    emoxley

    Joined:
    Jan 6, 2004
    Messages:
    712
    Did you mean driver, or drive?
    If you are running XP, I'd delete the driver(in device manager), reboot, and let windows detect new hardware, and install new driver automatically. Don't know if Windows 98 will do this, but XP will. Also check to make sure you have the latest firmware for the drive.
    If all else fails, contact BenQ. They should be able to help............
    Good luck!
     
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