mezzerooni
Thread Starter
- Joined
- Sep 27, 2003
- Messages
- 130
hi-
posting this for a friend whose computer no longer allows him to open any programs, including IE. without trying to paraphrase his dilemma, here are some things that are for sure happening.
he can get to his desktop, but no icon he clicks on will open any program.
he has a disk w. adaware, but he can't even open that on his d drive.
he believes his trouble started when he downloaded a ram-boosting program, something with "2000" in the name. (could it have somehow contained or enabled a virus?) anyway, he thinks if he can remove that program and/or run adaware he'll be out of the woods. (i'm not so sure, but i said i'd ask).
he says he has tried safe mode. says add/remove or program uninstalls don't work. (not sure if he tried those things in safe mode, but i'd guess so).
i THINK he says when he tries to open the desktop programs they all ask to be opened as zip files, but won't unzip. and when he tries through "programs" the window asking him what program he wants to use to open appears.....
isn't there another way to get into the registry to do a radical cleaning? short of uninstalling/reinstalling windows?
is there any way any of you geniuses can shed any light on this without a hijackthis log?
sorry i can't be more concrete. and thanks in advance if you are able to help in any way, even just to confirm he is screwed.
mezz
posting this for a friend whose computer no longer allows him to open any programs, including IE. without trying to paraphrase his dilemma, here are some things that are for sure happening.
he can get to his desktop, but no icon he clicks on will open any program.
he has a disk w. adaware, but he can't even open that on his d drive.
he believes his trouble started when he downloaded a ram-boosting program, something with "2000" in the name. (could it have somehow contained or enabled a virus?) anyway, he thinks if he can remove that program and/or run adaware he'll be out of the woods. (i'm not so sure, but i said i'd ask).
he says he has tried safe mode. says add/remove or program uninstalls don't work. (not sure if he tried those things in safe mode, but i'd guess so).
i THINK he says when he tries to open the desktop programs they all ask to be opened as zip files, but won't unzip. and when he tries through "programs" the window asking him what program he wants to use to open appears.....
isn't there another way to get into the registry to do a radical cleaning? short of uninstalling/reinstalling windows?
is there any way any of you geniuses can shed any light on this without a hijackthis log?
sorry i can't be more concrete. and thanks in advance if you are able to help in any way, even just to confirm he is screwed.
mezz