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Big Big Problem With deleting files and Folders

Discussion in 'Windows XP' started by soged, Oct 6, 2007.

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  1. soged

    soged Thread Starter

    Joined:
    Oct 6, 2007
    Messages:
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    sorry for my poor english.
    I have a serious problems with deleting some files and folders in my hard drive.

    Some Details:
    Operating System : Windows XP Pro SP3 V.3180
    Anti Virus Program : Kapersky Internet Security 7.///

    this files and folders created by no one and take 43 GB of my hard disk Space

    Methods I tried:
    Full Anti virus Scan - result : none
    Deleting With Acronis Shredder - didnt work
    Deleting With TuneUP Utilities Shredder - didnt work
    Deleting With DeleteFXPFiles - didnt work
    Deleting With Unlocker - didnt Work
    Deleting From Command Promt - didnt work
    Deleting From Safe Mode - Didnt Work

    Here are images that show my problem the best plz look at all the details, some files created ten years ago and some in the future in the year 2010 (thats what it shows), files are huge in size up to 2GB and the subfolders contain more files.
    all the folders have wierd names...

    ---- Another important thing u need to know, when i do properties on the files and folders they are checked as READ ONLY and HIDDEN, i cant cancell this options!!! , I tries and its still have this properties in it.

    The full location of the weird folder with its sub folders is:

    C:\Documents and Settings\Me\Local Settings\Temp\fd



    Images of the problem:
     

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  2. Frank4d

    Frank4d Retired Trusted Advisor

    Joined:
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    9,126
    I noticed reading the file names (and combining a file name with the file names below), they read sort of like garbled text:
    <body styl <td width=0 src= http
    Antivirus Kaspersky
    See what I mean? The names read like corrupted HTML code from a web page.

    My guess is the file allocaation table for you hard drive got hosed making Windows think these are real files.

    Lets see if we can get rid of them. Open a command prompt and at "C:\", type:
    RD "C:\Documents and Settings\Me\Local Settings\Temp\fd" /S /Q

    This should delete the FD folder and everything in it. If successful, I recommend defragging your hard drive next.
     
  3. soged

    soged Thread Starter

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    It didnt work.
     
  4. Frank4d

    Frank4d Retired Trusted Advisor

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    Was there no error (the command completed properly), but the files are still there? Or an error "The system cannot find the path specified"?
     
  5. The_Oracle

    The_Oracle

    Joined:
    May 20, 2007
    Messages:
    1,562
    i suspect the problem is related to the Maximum Folder Depth

    i once had a similar problem, twice! tried pretty much everything by the book, even accessing the drive from an external source, no dice. well, Ghost DID solve the problem in the end :p

    i know which program was causing the error and since i have set its top-level folder to the root of a drive rather than the default "documents and settings\user\" it never occurred again.
     
  6. soged

    soged Thread Starter

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    Messages:
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    for the guy with the dos promt, it gave me the error message u specified

    for the second guy, what is this software ghost? is this "norton ghost"?

    cause i found a software in the net called
    Norton Ghost 12.0
     
  7. The_Oracle

    The_Oracle

    Joined:
    May 20, 2007
    Messages:
    1,562
    i was indeed referring to Norton Ghost (v 11.0 in this case), however, this is only an option if you have a drive image.

    sorry, if i wasn't clear, what i wanted to say: i restored my c: drive from a previously created drive image, overwriting the existing partition ... using Symantec Ghost 11.0
     
  8. soged

    soged Thread Starter

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    Oct 6, 2007
    Messages:
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    any more suggestions?
     
  9. Frank4d

    Frank4d Retired Trusted Advisor

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    Messages:
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    The "fd" folder itself may also be invalid. Give this a try:
    RD "C:\Documents and Settings\Me\Local Settings\Temp" /S /Q

    BTW... "Me" above is the actual folder name, not something you typed because you want to hide your real name?

    This should clear the Temp folder, except there may be a .dat file left over. You may see an error that a file cannot be deleted because it is in use, but should delete the others.
     
  10. managed

    managed Trusted Advisor Spam Fighter

    Joined:
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    Messages:
    11,263
    First Name:
    Allan
    Is C Ntfs or Fat32 ?

    You could try Start > Run type CHKDSK /R press Enter, if asked to do it on next boot type Y press Enter then restart the PC.

    This may repair the file system and let you delete what's left.
     
  11. soged

    soged Thread Starter

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    Messages:
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    For Frank4d:
    "Me" is the actuall folder name.
    i tried what u suggested, it didnt work.
    thx anyway for ur help.

    For Managed:
    The File system is FAT32 .
    I Tried to fix the file system with chckdsk and scandisk and it didnt solve it, the file still cant be deleted, and it showed no error in this test.

    thx...
     
  12. managed

    managed Trusted Advisor Spam Fighter

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    First Name:
    Allan
    Did you run CHKDSK /R (space before /R) ?
     
  13. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    112,342
    I think it's time we saw a HijackThis log.

    Click here and then scroll down to and click on hijackthis self installer to download HJTsetup.exe
    • Save HJTsetup.exe to your desktop.
    • Double click on the HJTsetup.exe icon on your desktop.
    • By default it will install to C:\Program Files\Hijack This.
    • Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
    • Put a check by Create a desktop icon then click Next again.
    • Continue to follow the rest of the prompts from there.
    • At the final dialogue box click Finish and it will launch Hijack This.
    • Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
    • Click Save to save the log file and then the log will open in notepad.
    • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    • Come back here to this thread and Paste the log in your next reply.
    • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
     
  14. soged

    soged Thread Starter

    Joined:
    Oct 6, 2007
    Messages:
    7
    for managed, yes i run chkdsk /R it didnt work, thank you.

    here is a log of hijackthis:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 01:19:11, on 23/08/2006
    Platform: Windows XP SP3, v.3180 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.3180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\ATKKBService.exe
    C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
    C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Internet Download Manager\IDMan.exe
    C:\Program Files\ZyDAS Technology Corporation\ZyDAS_802.11g_Utility\ZDWlan.exe
    C:\Program Files\Internet Download Manager\IEMonitor.exe
    C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.il/
    O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
    O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe"
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
    O4 - HKCU\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - Global Startup: ZDWLan Utility.lnk = C:\Program Files\ZyDAS Technology Corporation\ZyDAS_802.11g_Utility\ZDWlan.exe
    O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\ie_banner_deny.htm
    O8 - Extra context menu item: Download All Links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm
    O8 - Extra context menu item: Download FLV video content with IDM - C:\Program Files\Internet Download Manager\IEGetVL.htm
    O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm
    O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\SCIEPlgn.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1.0\adialhk.dll
    O23 - Service: Kaspersky Internet Security 7.0 (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe

    --
    End of file - 3814 bytes
     
  15. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    112,342
    Where did you get SP3 when it hasn't yet been released?
     
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