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BIG PROBLEM Could be OS OR Hardware

Discussion in 'Virus & Other Malware Removal' started by laplaza, Aug 30, 2004.

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  1. laplaza

    laplaza Thread Starter

    Joined:
    Aug 30, 2004
    Messages:
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    My son has a Sony Vaio laptop that he is continually downloading music and video onto. He has up to date McAfee running on it, but apparently some critter got through. He says he scanned when he noticed problems and the scan did turn up something that was unremovable by McAfee. He did NOT note the name of the virus. By the time he reported the problem to me the computer will not boot at all. I get "Operating System not found" on a black screen with nothing else. When I attempt to boot with the XP OS disc in it, I get the blue install/repair screen, but upon trying each of those options I once again get a black screen telling me that no hard drive is detected. How big of trouble am I in?
     
  2. shadowcat

    shadowcat

    Joined:
    Oct 18, 2003
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