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BIOS lock-out on a Compaq laptop

Discussion in 'Windows XP' started by JennyJackson01, Nov 16, 2011.

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  1. JennyJackson01

    JennyJackson01 Account Closed Thread Starter

    Apr 3, 2010
    Hiya Guys.

    I`ve been given a laptop to try and fix but I`ve come across something that I`ve never seen before and I`m not sure what to do about it. Because of the problem, the only thing I know about the machine is that it`s a Compaq Presario R3000 with 256 RAM and don`t actually know what system it`s using at the moment but as I use XP most of the time, I thought I`d post it in here.

    After pressing the power button, I get the usual `F 10 - Setup & ESC - Boot order` but whatever I do after that, whether it`s pressing either of the shown options or F8, I immediately get an onscreen request to `Enter Password` and after three attempts, it show a `System Disabled` message with a code of 10361. Hard shut down is the only option then (ON button for 4 secs) which returns me to the `Enter Password` offer.

    Following a quick Google search, it looks like it`s something called a BIOS lock-out but suggestions on how to fix it are sketchy to say the least and as it`s well past it`s warranty period, I know HP aren`t going to be interested. Just another point to mention at this stage, it`s not set to boot from CD or USB and as I can`t change it, I can`t go down that route.

    Thinking logically, I wondered if taking the battery off and/or flipping JP1 for a few minutes might solve it so begrudgingly, I took the laptop apart (I hate working on laptops) but I`m ashamed to say, I couldn`t see anything like a normal flat CMOS anywhere or the elusive jumper. Have I missed something obvious and do laptop BIOS`s have a different type of physical BIOS reset to PC`s?

  2. valis

    valis Moderator

    Sep 24, 2004
    Jenny, you've been here long enough to know that we can't assist with passwords. That is indeed a bios password, and I'd look rather closely at where the laptop came from. Those are very specific to put on, and quite frankly, impossible to put on accidentally.

    Closing thread.
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