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Bios nor OS are loading

Discussion in 'Windows 10' started by UGHnotWorking, Aug 9, 2018.

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  1. UGHnotWorking

    UGHnotWorking Thread Starter

    Aug 9, 2018
    Hello. First time here. This support group looks great.

    When I power up the computer I only get the screen "please press DEL or F2 to enter bios setting."
    If I press either one it goes nowhere. No activity from any disc on computer.
    My boot disc is a ssd.
    I ran a new defrag software. If that improperly defragged the ssd, could it have caused the issue?
    If I try my win10 disc in the DVD nothing happens.
    Only the power light is on. No activity whatsoever.
    I found other similar threads and tried their solutions, but still no joy.

    Can you help?
  2. Lanctus


    Jul 20, 2017
    Can you provide us the make and model of your machine?
  3. DaveA

    DaveA Trusted Advisor Spam Fighter

    Nov 16, 1999
    First Name:
    SSD drives should not be defragged by a third party program, the built in Windows defragger is all that is needed.
    These third party defragger programs have been known to not work well on SSD drives.
    AmateurJohn likes this.
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