bit of a blue screen =\ [moved from Vista; probable malware issue

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

spacka

Thread Starter
Joined
Dec 3, 2007
Messages
10
ok heres the story.

my cousin gave me his acer laptop to "fix". basically it had been running unbearably slow which it turned out was down to loads of spyware. i got some programs and got rid of the spyware, but there was one that didnt go away.

after doing research, it turns out it was "netproject". i located it but instead of deleting it i googled to see how to get rid of it properly. this involved going into safe mode.

however, i thought i'd call it a night. anyway, i went tot urn the computer on before and right at the login/welcome screen for windows xp, i get the following blue screen:


http://img253.imageshack.us/img253/6079/dscf20122no6.jpg

so basically i cant even get into windows now.
 
Joined
Dec 9, 2000
Messages
45,855
There are a lot of F7 errors going around these days -- and all I have seen have been caused by the malware you report.

I'll move this to the Malware forum; in the meantime I'd suggest downloading the trial version of the software below and running the quick scan for starters.

It has detected and cleaned the malware recently responsible for this error.

Keep trying to get to Windows using one of the options available from the f8 boot menu. If that doesn't work, and you don't want to clean install the system you would have to use an IDE to USB converter to make the drive accessible for cleaning from another computer.



http://www.softpedia.com/get/Antivirus/Malwarebytes-Anti-Malware.shtml

http://forums.techguy.org/windows-vista/696753-solved-blue-screen-driver-has-2.html
 

spacka

Thread Starter
Joined
Dec 3, 2007
Messages
10
yeah the only reason i dont want to re-install is there's basically some photos he doesnt want to lose. if i had of known that i would have backed them up before doing anything.

whats this whole IDE USB thing?

cheers.
 

spacka

Thread Starter
Joined
Dec 3, 2007
Messages
10
so does anybody know how i may be able to sort this without purchasing hardware? i dont even know what the blue screen means?
 
Joined
Dec 9, 2000
Messages
45,855
Have you tried all options to get to windows from your F8 menu?

Last known good configuration; safe mode; command prompt; "repair"?

If you can access the drive scans can be run -- but without being able to do that I don't know how anyone can help you clean the system.
 

spacka

Thread Starter
Joined
Dec 3, 2007
Messages
10
i tried everything on the F8 menu.

each "safe mode" option just lists a bunch of drivers and stuff, then nothing else happens.

the only option which came close was the one that said something about "restore" as it loaded the screen that chekcs your FAT32 drives for errors (it loaded in black and white this time, which i assume is safe mode) but after that it went straight back to loading normal windows xp, followed by the blue screen.
 
Joined
Dec 9, 2000
Messages
45,855
There may be more wrong here than just the "netproject" malware. When I have seen this before it was possible to atleast start in Safe Mode to run a scan.

I don't know what advice to give you other than to try to access the drive from another computer to either recover data or run a scan on the drive from the bootable OS.

You could also manually delete the \windows\system32\tdidrv32.sys file which is the operative malware.

If you can load the "recovery console" there might be some possibilities.

http://commandwindows.com/recovery.htm

For example you could try the command del c:\windows\system32\tdidrv32.sys

And you could try to disable the service by following the instructions here:

http://support.microsoft.com/kb/310602

If you can find tdidrv32.sys among the listed services
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top