A couple of days ago I downloaded BitDefender on to my Vista HP pc. Initially, it went fine. It was only the trial version of it (I wanted to try it out) and nothing appeared to be wrong. However one time, I rebooted my pc and the internet wouldn't work. I didn't relate this to BitDefender in any way at the time.
The internet however did work on all the other computers in my house (connected to the same network). I ran pc in safe mode with networking enabled and the internet did work.
I thought that it must be BitDefender. I was just sure, the internet had been working with BitDefender at first but that was because I hadn't turned of my pc (technically, I had put it to "sleep") so that's probably the reason.
I had not installed any other software in the last few days and I am confident that BitDefender causes the problem.
So I tried uninstalling it and it said windows if preparing the unistall shield or something like that. But unconvinientely my computer froze. So I had to end the task "explorer.exe" But when I went back to "programs and features" BitDefender wasn't there, almost as if it had become uninstalled. I couldn't get it to appear no matter what I did.
So I tried manually removing everything. Firstly, I prevented it from starting up then I deleted the BitDefender folder in programs Files. I then went to the registry and deleted everything with "BitDefender" in it (keys, etc...) apart from these 2:
As you can see there is "DeviceDesc" and "FreindlyName" I think these are preventing me from getting to the internet but I'm not sure.
I Can't delete these 2 strings, and I don't know why but even in safe mode it says: "unable to delete all specified values" when I delete it.
Can anyone please help with what to do next.
Thanks.
The internet however did work on all the other computers in my house (connected to the same network). I ran pc in safe mode with networking enabled and the internet did work.
I thought that it must be BitDefender. I was just sure, the internet had been working with BitDefender at first but that was because I hadn't turned of my pc (technically, I had put it to "sleep") so that's probably the reason.
I had not installed any other software in the last few days and I am confident that BitDefender causes the problem.
So I tried uninstalling it and it said windows if preparing the unistall shield or something like that. But unconvinientely my computer froze. So I had to end the task "explorer.exe" But when I went back to "programs and features" BitDefender wasn't there, almost as if it had become uninstalled. I couldn't get it to appear no matter what I did.
So I tried manually removing everything. Firstly, I prevented it from starting up then I deleted the BitDefender folder in programs Files. I then went to the registry and deleted everything with "BitDefender" in it (keys, etc...) apart from these 2:

As you can see there is "DeviceDesc" and "FreindlyName" I think these are preventing me from getting to the internet but I'm not sure.
I Can't delete these 2 strings, and I don't know why but even in safe mode it says: "unable to delete all specified values" when I delete it.
Can anyone please help with what to do next.
Thanks.