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Bizzare HPLJ6L print problem

Discussion in 'Hardware' started by Demosthenes, Oct 18, 2003.

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  1. Demosthenes

    Demosthenes Thread Starter

    Oct 18, 2003
    I just downloaded HP's win2k driver for the LaserJet 6L. I then went into the printers folder, clicked add printer, and went through the wizard using the new driver. Then, I opened the add new hardware list, and then computer recognized my printer as a plug and play device, reporting it as having been installed.

    So I reboot and try to print, and am rewarded with a 4 character string of wingdings. The computer recognizes the printer, the printer is connected properly (the issue has occured trying 2 different cables) and the driver is listed as compatible with my OS. What's left to be a problem?

    Oh yeah - I'm running Windows 2000 with service packs 1-3.

    Any help would be greatly apprieciated.
  2. Deathdealer

    Deathdealer Guest

    That would mean u have the wrong driver
  3. Kerri Ann

    Kerri Ann

    Aug 18, 2003
    first- you need to update win2k to service pack 4. go to the windows update site for that.
    after you're done with that- tell me this- did you have your printer hooked up when you updated the driver? i think it should be unhooked from the computer.
    what does it tell you about the printer and port for it in the device manager?
  4. Triple6

    Triple6 Moderator

    Dec 26, 2002
    First Name:
    The driver you download should be an .EXE that you need to run and it will install the driver. You should not have to run the Add/New hardware wizard.

    Go to Printers in Control Panel and remove all printers and then try the Installer again.
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