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Bizzare HPLJ6L print problem

Discussion in 'Hardware' started by Demosthenes, Oct 18, 2003.

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  1. Demosthenes

    Demosthenes Thread Starter

    Joined:
    Oct 18, 2003
    Messages:
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    I just downloaded HP's win2k driver for the LaserJet 6L. I then went into the printers folder, clicked add printer, and went through the wizard using the new driver. Then, I opened the add new hardware list, and then computer recognized my printer as a plug and play device, reporting it as having been installed.

    So I reboot and try to print, and am rewarded with a 4 character string of wingdings. The computer recognizes the printer, the printer is connected properly (the issue has occured trying 2 different cables) and the driver is listed as compatible with my OS. What's left to be a problem?

    Oh yeah - I'm running Windows 2000 with service packs 1-3.

    Any help would be greatly apprieciated.
     
  2. Deathdealer

    Deathdealer Guest

    That would mean u have the wrong driver
     
  3. Kerri Ann

    Kerri Ann

    Joined:
    Aug 18, 2003
    Messages:
    995
    first- you need to update win2k to service pack 4. go to the windows update site for that.
    after you're done with that- tell me this- did you have your printer hooked up when you updated the driver? i think it should be unhooked from the computer.
    what does it tell you about the printer and port for it in the device manager?
     
  4. Triple6

    Triple6 Moderator

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    Messages:
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    Rob
    The driver you download should be an .EXE that you need to run and it will install the driver. You should not have to run the Add/New hardware wizard.

    Go to Printers in Control Panel and remove all printers and then try the Installer again.
     
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