black screen at start up

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mysticphysh

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Joined
Nov 7, 2007
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2
sorry if this question has been asked before.

I'm working on a computer that seems to boot up normally, but after the windows XP splash screen, it loads a black screen. I tried going into safe mode, but the screen is still black, but with the warnings on top and bottom of the screen that i'm currently in safe mode. I tried booting into safe with command, but still black. the task manage will not come up, the windows key will not bring up the start menu. I've tried a different monitor and it comes up the same. any thoughts before I ghost the drive and attempt a windows repair?
 

redoak

Gone but never forgotten
Joined
Jun 24, 2004
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6,781
I had the same problem and did essentially what you have in mind, although I did not include a "repair," whatever you mean by that.

Be sure to turn off System Restore once you are running and restart with a newly created restore point. That will eliminate any possibility of carrying forward a malware problem within your restore points.

{redoak}
 
Joined
Sep 20, 2007
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568
I would go about doing a repair/install. However bootlogging may give some advice about what the problem is, but a repair/install should get your working again.

BTW this is NOT A BOOT ISSUE, this is a LOAD ISSUE. So Bootcfg probably won't do anything since the system is booting.
 

mysticphysh

Thread Starter
Joined
Nov 7, 2007
Messages
2
Hey blues_harp28, i found that link before, but I dont think it applies here because the problem doesn't happen immidently after POST. Windows actually loads...sort of. Anyways, I think it's just a hardware issue.

I ghosted the drive but while trying to load the XP disk to repair the 2nd disk, i got errors in loading. I switched the CD Drive, swapped the RAM and the 2nd disk was repaired. So, I used that disk to ghost to the original harddrive, but even with an exact copy, that harddrive is still loading the same problem.

I'm just giving the person i was fixing it for the new harddrive (she'll be minus 10 GBs) and tell her she needs a new CD and to upgrade her RAM.
 
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