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Black Screen Crash (no video signal) During gaming

Discussion in 'Hardware' started by Ddark16, Apr 18, 2012.

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  1. Ddark16

    Ddark16 Thread Starter

    Joined:
    Apr 18, 2012
    Messages:
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    I'll start by listing my system specs.

    Processor: AMD Phenom II x6 1100T processor (black edition 3.3ghz OC to 3.7ghz)
    Motherboard: MSI 890FXA-GD65 (MS-7640) Military grade
    Memory: 16GB DDR3 PNY RAM PC3-10700
    GPU: At the time Nividia 560TI
    GPU: Now Nividia GTX570
    HDD: 500GB Seagate 7200RPM
    PSU:Thermaltake 750Watt 80+ Certified
    Case: Mid tower cyberpower case, 3 80mm fans.


    For me it started with skyrim, every once in a while I would go to black screen (no video signal) and then I would have to do a hard reset on my PSU. At the time no other game had caused this issue for me and I thought it was localized to skyrim.

    Unfortunately over time, I started experiencing the black screen crash on other games, randomly. So I ran the following tests.

    Prime95: I ran this for over 4hr, and was unable to reproduce the black screen error. Also all tests were passed.

    FurMark: I ran this to test my GPU and push it, I ran this for over 2hr at 1400x900 max AA, no errors and no artifacts, again it passed with out reproducing the black screen error.

    WindowsMem test: According to this all ram passed no errors.

    Speedfan HDD test:
    I ran this to check the health of my HDD, and no errors were reported, all values normal.

    I also updated all drivers for GPU, Motherboard, processor.

    My first thought was that the GPU was the main issue, so I returned it and recently purchased a GTX570. After installing the new card, and playing a few games the black screen crash occurred again, which again seems to happen randomly. It also happens during times when the GPU itself is not being pushed. This has lead me to believe it is not the GPU causing this.

    Today I will be testing my PSU for power dips, and other issues. If I find anything I will report it. Also, I do not feel this is an overheat issue, because the crash does not seem characteristic of one.
     
  2. black-wolf

    black-wolf

    Joined:
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    Messages:
    2,820
    Welcome to the forums Ddark16.
    Run memtest86 with one stick of ram at a time http://www.memtest.org/

    I have found with the phenoms that frequently removing 2 sticks of ram (if you have 4) seems to fix the problem.
     
  3. Ddark16

    Ddark16 Thread Starter

    Joined:
    Apr 18, 2012
    Messages:
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    i actually just used Dr.power PSU tester from Thermaltake and one of the testing lights did not come on the -5v which means it's not working properly. I think the PSU may be the issue, if not i will try the RAM test as well.
     
  4. black-wolf

    black-wolf

    Joined:
    Aug 8, 2008
    Messages:
    2,820
    Good luck, post back and let us know.
     
  5. Alexsim

    Alexsim

    Joined:
    Apr 29, 2012
    Messages:
    1
    How did it go? I'm having exactly the same problem... I think it might be the PSU as well..
     
  6. Ddark16

    Ddark16 Thread Starter

    Joined:
    Apr 18, 2012
    Messages:
    3
    Hey guys, so I used the Thermaltake Doctor and tested the PSU. All lights came on as green, except the -5V, not a good sign. This leads me to believe it is the PSU going, i'll have to replace it. I suppose it only does it during gaming because of the increased power demands, it seems to be getting a power dip.
     
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