Black screen Crash

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Dianno5741

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Joined
Nov 7, 2011
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3
Hi all,
Im new to these forums and my friend pointed them out to me.
Im rather desperate at this point since i can not figure out what is wrong with my computer.
When im playing Company of Heroes, Napoleon Total War, or Empire Total War, (these are the games ive tried) the screen will go black and the computer will crash after 5-15 mins of play. I spent 6 hours on remote terminal with microsoft while they fixed windows 7 problems and after that it still isnt working. My drivers were updated during that time period.
Im really out of options as i do have the hardware to run these games, they actually worked for a long time and now they have just randomly decided not to.
I would prefer not to completely wipe the hardrive (I already re-upgraded to W7 ultimate to fix the windows problems).
Any or all advice would help.
 
Joined
May 29, 2006
Messages
3,969
First Name
Shane
We could do with some more information about your system really.

What is the exact make and model of the PC, assuming its a 'big brand' pre-built like HP, Dell, Acer etc?
Have you changed / upgraded any hardware in it since you got it?

A DxDiag report would also probably be useful. Click Start and type "dxdiag" (without the quotes) in the run box then hit enter. When the dxdiag window opens click the 'Save All Information' button on the bottom right of the window, save the .txt file to your desktop so you know where it is. Then copy and paste the entire contents of that text file into a reply here.
 
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