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Black screen & no log in/black screen in Safe Mode too

Discussion in 'Windows XP' started by robrob23, Feb 19, 2010.

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  1. robrob23

    robrob23 Thread Starter

    Joined:
    Feb 19, 2010
    Messages:
    1
    Hi there,

    Am using a Dell Inspiron 6400 with XP. It'd been running ridiculously slowly recently so I started an AVG scan and AVG immediately threw up a file, which I then deleted, then I got a "fatal error" message flash up. Since then I havent been able to get to the log in screen, it merely goes to the black screen with cursor, and Safe Mode is just a black screen with Safe Mode in each corner. Ctrl Alt Del also doesnt work in Safe Mode for some reason, and I have no CD. Ho ho.

    Anything I can do to fix this?

    Thanks
     
  2. TekTime

    TekTime

    Joined:
    Sep 21, 2009
    Messages:
    1,312
    When using an antivirus program, its always best to "google" anything detected by the software to get an idea on if removing it may cause problems.

    Do you know the name of the file that you deleted? Many viruses overwrite or compromise important system files that Windows needs, so removal may render a PC unbootable.

    Do you have the Windows installation disk?
     
  3. Tiger786

    Tiger786

    Joined:
    Feb 20, 2010
    Messages:
    23
    I have the same proplem...i have just a blank black screen but w/o a cursor
    I cant do anything!
     
  4. Saga Lout

    Saga Lout

    Joined:
    Sep 15, 2004
    Messages:
    3,791

    In Safe Mode, try Control Shift and Escape together to see if that brings up Task manager. If it does, select the Processes tab then File menu and New Process. Type in explorer.exe and hit Enter. Does that bring up a desktop and Taskbar?
     
  5. TekTime

    TekTime

    Joined:
    Sep 21, 2009
    Messages:
    1,312
    The fix to the "black screen" problem will most
    likely need to be fixed with the installation disk.
    If you have a valid copy of Windows you can access someone's PC
    either borrow a disk of the same OS, or access a PC
    with an internet connection and CD burner,and find the ISO of your OS
    online, burn it to CD and complete a "repair install"

    If your computers were updated recently (Windows update),
    keep in mind that certain malware present on your system at the time of
    updating can cause the black screen. (Ie: TDSS rootkit)
     
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