1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Black Screen of Death

Discussion in 'Windows 7' started by th30, Feb 21, 2015.

Thread Status:
Not open for further replies.
  1. th30

    th30 Thread Starter

    Joined:
    Feb 21, 2015
    Messages:
    1
    After spending about an hour on hold/speaking with a representative at HP, I decided to post here. They wanted a ridiculous amount of money for an extended warranty that I'm not willing to pay just yet.

    Last night my desktop was turned on for the first time in about a week or so. I was able to login to my account but never got past that. The black screen with a white cursor popped up. I didn't have the time to really mess with it last night so I just left it up. When I woke up this morning, it had booted up just fine. Everything was In working order so I decided to clean up a little bit. After deleting a few items, I was directed to restart to complete the uninstall.

    When my computer restarted, the black screen was back in full force. I'm definitely not an IT person but I have a general understanding. If anyone can help out it would be so very appreciated.
     
  2. bruce53

    bruce53

    Joined:
    Feb 17, 2015
    Messages:
    19
    First of all, I need to know your Operating system version. If it is Windows 8 then you can make a bootable cd to fix the problem using Windows Boot Genius: http://www.windowspasswordsrecovery.com/windows-boot/ but there is a charge. Let me know about your OS. The black screen of death is different than the blue screen of death. Blue screen means a hardware issue. black means software.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1143531

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice