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Black Screen On Notebook

Discussion in 'Hardware' started by rboyce, Feb 3, 2010.

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  1. rboyce

    rboyce Thread Starter

    Joined:
    Nov 17, 2008
    Messages:
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    I need someone's help on another computer this time.

    Have been using my Compaq Notebook since I bought it 4 years ago. It's been doing fine except yesterday when the screen went black on me and it's been that way ever since. Thought I'd try several of the function keys (don't really know what the right one is.) just in case I knocked the display out that way.
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,618
    First Name:
    Wayne
    can you boot into safe mode
    Tap F8 as it boots
    choose safe mode
     
  3. rboyce

    rboyce Thread Starter

    Joined:
    Nov 17, 2008
    Messages:
    27
    Thanks for your prompt response. I tried using the f8 key but I still got the black screen. But I must confess that I gave you the wrong info.
    After paying more attention to my problem, Ive concluded that the reason why my screen remains black is because my computer won't boot up long enough for my desktop to appear. It sticks in a loop - consistently booting up over and over again but never completes one before starts repeating the boot again.

    Again I apologize for the confusion.
     
  4. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,618
    First Name:
    Wayne
    do you have the recovery CDs for the machine

    can you get into setup at all
    F2 or Del key

    It may be overheating - but that should just shut down - not restart - you could try blowing out the vents - see if you can remove any dust from there

    Also it may be worth reseating some of the modules
    on a note book thats very limited - but you may have a memory module and/or wireless module available under a cover on the bottom of the machine - they may need reseating back into the slots

    If you can boot off the CD it maybe worth trying UBUNTU - see if that boots and checks the hardware out as OK

    UBUNTU
    It may be possible to boot from another Operating System
    This will at least test the Hardware and also see if you can see the Harddrive and possibly get data off.

    If you have another PC with a cdwriter and spare CD
    goto http://www.ubuntu.com/ and download the ISO

    full details are here http://www.howtogeek.com/howto/wind...backup-files-from-your-dead-windows-computer/

    click on the image "download ubuntu"
    Select a location
    then begin download
    Save the file onto your PC – remember where you saved it – so you can find it again to create the image bootable CD.

    You do NOT copy the ISO file onto a CD - you have to use the ISO to create a bootable CD
    The CD creator software you have on the PC may have an option to create an image from an ISO
    If not - use this free program http://www.imgburn.com/

    When the UBUNTU CD boots - you will see the following options
    1) Try ubunto without any change to your computer
    2) Install ubuntu
    3) Check CD for defects
    4) Test memory
    5) Boot from first hard disk.

    Use OPTION 1 "Try ubunto without any change to your computer" ONLY this option this will run from the CD and not install onto your harddrive - be careful, if you do install onto the PC - you will wipe the data and software OFF your hard drive.., so repeat only use option 1

    Now you should see a UBUNTU desktop
    This at least proves the main parts of the PC are working

    You may see your Harddrive on the desktop - if not have in look in the places on the tool bar at the top of the screen.

    If you can see your harddrive – see if you can find the your datafiles –
    XP look in “documents and settings” under the user name you had on the PC
    Vista look in “user” under the user name you had on the PC

    Now if you have a USB flash drive or external harddrive – you should be able to copy your data from the harddrive onto the USB device

    If you still have issues mounting the harddrive:
    On the main menu of Ubuntu, there's an option to Check CD for defects. I ran this and was able to mount the C Drive.
     
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