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Black screen on start up

Discussion in 'Windows XP' started by jbhegs, Nov 9, 2016.

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  1. jbhegs

    jbhegs Thread Starter

    Joined:
    Nov 9, 2016
    Messages:
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    Sorry I don't have the specs for this computer as I am offsite but, when we start the computer it won't get to the Windows screen. After the normal initial screen it just goes black with the blinking cursor and never advances further. Weirdly if I opt to boot via the CD drive (even if there is nothing in the CD drive), it will advance and load Windows and function completely normally. The glitch is only apparent when booting up.
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    78,955
    First Name:
    Frank
    Go into the BIOS setup screen and then set the CD drive first in the boot order and then save the change and exit.
    See if that helps.

    What's the brand name and model name and complete model number of that computer?

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