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black screen on toshiba laptop

Discussion in 'Windows 7' started by hegama58, Feb 9, 2013.

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  1. hegama58

    hegama58 Thread Starter

    Joined:
    Sep 17, 2010
    Messages:
    1
    this problem started just a couple of hours ago....once i turn on my laptop my whole screen goes black..i can hear the starting sound but i can see anything..any help will be much appreciated..by the way is a toshiba satellite.


    thank you for your help
     
  2. cwwozniak

    cwwozniak Trusted Advisor Spam Fighter

    Joined:
    Nov 28, 2005
    Messages:
    62,922
    First Name:
    Chuck
    Hi, and welcome to TSG.

    Does it light up and then go black right away or does it just stay black?

    When viewed in a darkened room, do you see a faint glow around the edges of the screen or is it all dark?

    If it is all dark, shine a strong light on the screen once it sounds like it has completed the normal boot up. Do you see a faint version of what you normally see?

    Does the laptop have an external monitor jack and do you have a monitor you can use for testing
     
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