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Black screen, then safe mode appearance

Discussion in 'Virus & Other Malware Removal' started by Kdbratgirl, Mar 21, 2009.

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  1. Kdbratgirl

    Kdbratgirl Thread Starter

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    Mar 21, 2009
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    A few days ago, while surfing the net, my browser close down. After, I received a Dr. Watson error message. It wouldn't go away. I turned off the computer and the next day tried booting it back up. For 3 days, rebooting gave my a black screen, a flicker, then a grey screen. The mouse arrow and hourglass are visible, but nothing else. Today, rebooting brought my to a "safe mode" like appearance, but nowhere does it state I am in safe mode. Icons are big, original desktop icons appeared (like Easy Internet Sign up). I was able to run a HJT report, but cannot connect to the internet. I ran Spybot, it found some files and am currently running SuperAntispyware. Nothing seems to be detected yet. Norton said I should try to reconnect, but clicking "repair", but it did not work. I am wondering how I can post my HJT file if I can't get it to the internet. Can I load it on a jump drive or would that just transfer any virus/spyware onto this computer?

    Thank you in advance for your help and patience,
    Kim
     
  2. Kdbratgirl

    Kdbratgirl Thread Starter

    Joined:
    Mar 21, 2009
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    I wanted to add, while bumping my post, that my husband told me that the reason the screen appears to be in safe mode is because he "pressed f8" to reboot Win XP. Not sure if this info is helpful or not, but thought I'd put out there.
     
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