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Black Screen to just background...

Discussion in 'Windows 7' started by GavinB1025, Dec 20, 2015.

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  1. GavinB1025

    GavinB1025 Thread Starter

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    Hey guys. Yesterday I recieved a new montior. I was so excited to see it in action in csgo. I had not plugged it in yet. Windows was acting very slow. I then plugged my new monitor in and hopped on csgo. No performance issues just pure amazing fun. I got off and played with it on my ps4. I get back on and all I have is a black screen. I try every video and nothing worked. I had unplugged my new monitor and everything. I followed this german guy and in the video he told me to type all this stuff into my command prompt and restart your computer. I did so and i got in to my desktop and all i saw was my backround. I reinstalled windows from their since i still couldnt do anything and deleted my old partitions and everything. I got into my desktop and reinstall all the drivers the women in the alienware video had told me to do as i have an alienware. I restarted my computer to finish installing the drivers. Now i get back on and now it still only shows my desktop backround again.. I did all that explorer.exe crap and same result. I went into my regedit and deleted something as someone on a thread recomended. It did nothing.,im still stuck with my desktop backround and i really need someones help.
     
  2. metallica5456

    metallica5456 Trusted Advisor

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    I'm having a hard time understanding exactly what is wrong...do you mean you can SEE the windows desktop on your monitor but there's no icons or anything?

    Can you NOT see anything on the screen??


    FWIW, deleting registry keys is NOT recommended ...you can cause damage to the windows operating system if you do not fully understand what you are doing.

    What's the make and model number of your computer? If its a custom built one can you provide info on its internal devices such as:

    Motherboard
    Graphics card
    Hard drive
    Windows version 32 or 64 bit
    Make and model of power supply
     
  3. GavinB1025

    GavinB1025 Thread Starter

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    Well at first I had a blackscreen but then as a began to try to fix my issue it showed my desktop with no icons. If I press Ctrl alt delete it turns black but I can just press escape to see my desktop with no icons. I have an alienware computer and the only specs I know is GTX 760Ti OEM i7 4770k 8gb of ram and 64 bit windows 7. Also what would you recommend I do about the file I deleted in the registry? Thanks for helping me on my thread!
     
  4. metallica5456

    metallica5456 Trusted Advisor

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    Try opening an ELEVATED command prompt and type in at the prompt

    SFC /SCANNOW

    Press enter
     
  5. GavinB1025

    GavinB1025 Thread Starter

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    Im at school right now, I'll try it when I get home. Thanks!
     
  6. GavinB1025

    GavinB1025 Thread Starter

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    Here
     

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  7. metallica5456

    metallica5456 Trusted Advisor

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    I forgot toention above of you right click on the desktop, what options do you see under View? There should be one to "show desktop icons"
     
  8. GavinB1025

    GavinB1025 Thread Starter

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    I cannot see a task bar or see the control alt delete menu. Nor can I press the windows key to open the menu.
     
  9. GavinB1025

    GavinB1025 Thread Starter

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    Do you recomend deleting ALL of my partitions when reinstalling windows?
     
  10. metallica5456

    metallica5456 Trusted Advisor

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    I always have deleted them all. Then I think it will make automatically a sys reserved partition for cache. Am I to assume you are going to do a fresh install?
     
  11. GavinB1025

    GavinB1025 Thread Starter

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    Yes
     
  12. metallica5456

    metallica5456 Trusted Advisor

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    Have you installed windows yet?
     
  13. GavinB1025

    GavinB1025 Thread Starter

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    I have been busy I will tommorrow
     
  14. GavinB1025

    GavinB1025 Thread Starter

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    Hey man, its been awhile since i've got back to you on my issue. My thinking it is a hardware issue because I still have the backround with no icons. But I do have another thing that might be a problem. When I reinstalled windows everything worked fine but once I install my alienware drivers, my intel, and my gpu drivers, thats when it starts to do this issue.
     
  15. metallica5456

    metallica5456 Trusted Advisor

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    Hi there wasn't sure if you were still having issues as its been a few weeks.

    You mentioned above about the drivers, indeed it does sound plausible.

    Do you remember SPECIFICALLY which driver you installed and then had the issue?
     
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