1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

black screen w/cursor after "Disk Antivirus Pro" virus

Discussion in 'Windows XP' started by drgerry, Mar 1, 2013.

Thread Status:
Not open for further replies.
  1. drgerry

    drgerry Thread Starter

    Joined:
    Mar 1, 2013
    Messages:
    6
    Windows XP/SP3 (fully updated)

    was working on windows phone problem
    got the "Disk Antivirus Professional" virus
    I immediately disconnected my ethernet cable
    and went to TASK MANAGER and started deleting all suspicious services
    I errantly deleted a svhost file and it went into shutdown mode
    upon reboot I got a black screen with only the mouse cursor, which moves fine.
    I tried to reinstall windows XP from OEM disk, went through entire procedure
    Still boots to black screen w/cursor
    tried safe mode = black screen w/ cursor & safe mode in corners
    finally got to safe mode with command prompt (but still no screen)
    From cmd; regedit - I cannot find any of the files that are associated with "Disk Antivirus Professional" - ie "random.exe", etc.

    I've searched all I can about this and cannot find a fix.
    Someone please point me in the right direction.

    I still have cmd up on the computer, I'm afraid to close it again.

    HELP?!
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1091417

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice