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Black screen w/ only the cursor in the left hand corner

Discussion in 'Windows 7' started by argh16, Jun 30, 2011.

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  1. argh16

    argh16 Thread Starter

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    I don't know if this is the correct place to post this question. My daughter was using my MSI laptop and when she tried to start the computer all that came up was a black screen with the cursor in the upper left corner. She selected the restore option which came up because the other options would not do anything.

    Is there any possible way to recover my files, pics, etc. or is it just gone now? I'm really upset because I had five years of photos of my grandchildren. =(

    Any help at all is greatly appreciated.
     
  2. argh16

    argh16 Thread Starter

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    Oh yeah...My computer uses Windows 7 operating system and is about 1 year old. Not sure what other info you may need.
     
  3. SUEOHIO

    SUEOHIO

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    All i can suggest is try to remove the hard drive if you know how and on laptops its fairly easy to do or get someone to help you and then get a usb ide/sata connector and connect it to another working computer and you might be able to retrieve what is important to you. then if you are successful burn the info to a cd or dvd so you will have it when needed.
     
  4. argh16

    argh16 Thread Starter

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    ty...I guess I will have to take it in somewhere. Sounds a little over my head. LOL
     
  5. SUEOHIO

    SUEOHIO

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    You are very welcome.
     
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