Black screen with new screen installed

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WolfNamed

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Dec 17, 2018
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I had recently bought a new laptop screen to replace the broken one. I connected the video cable and everything. I plugged in the laptop and all I get is a black screen. I tried turning it off then on. I can't remove the battery. I unplugged, turned off then on, then turned off then plugged it back in, and turned on. It still makes the sounds it normally makes when its working. My laptop is a Acer Aspire E15 E5-553G-F55F with windows 10. I don't have a disk for repair. I tried an external monitor but that shows up black too.
 
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Macboatmaster

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If the external monitor does not display then the fault, if it is a hardware fault, likely lies with the graphics chip in the laptop
Why did you have to buy the new screen?
 
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Did you look at your "hot keys" in the manual? You can try to hold down the "FN" key and press F5 to toggle between monitors. "F6 also, Display off -Turns the display screen backlight off to save power. Press any key to return.
 

WolfNamed

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Dec 17, 2018
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Did you look at your "hot keys" in the manual? You can try to hold down the "FN" key and press F5 to toggle between monitors. "F6 also, Display off -Turns the display screen backlight off to save power. Press any key to return.
Already tried that.
 

Macboatmaster

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Are you going to answer my question please
Also list what you have tried please, that will save time wasting, by us making suggestions, for you to simply reply as you have on post 5
 
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