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Black screen

Discussion in 'Hardware' started by yannie, Oct 31, 2019.

  1. yannie

    yannie Thread Starter

    Joined:
    Oct 31, 2019
    Messages:
    1
    My Toshiba laptop turns on but it only shows black screen. Sometimes the start up screen shows immediately but I usually have to restart my laptop again and again before it starts to work properly. I went to drop it in a repair shop and they told me they had to clean the fan being the initial problem. I personally wouldn't mind having it cleaned but I feel like they're going to add another cost after cost if I agree. Also, what could really be the cause for the black screen..?

    Thanks in advance!
     
  2. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

    Joined:
    Jan 14, 2010
    Messages:
    22,818
    Do you have the laptop or is it IN the repair shop
    If you have it, when you get it to load, post the results of our system information scan
    copy the info in the white box by right click - copy and paste to reply
    https://static.techguy.org/download/SysInfo.exe
     
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