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Black Screen

Discussion in 'Windows XP' started by Abc10, Jul 19, 2007.

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  1. Abc10

    Abc10 Thread Starter

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    Alright, so on my admin account in XP, everything is b;ack on my backroud, my monitor, my icons, my taskbar, I can see some of the tool things suppose to be on my taskbar though like IE. When I go into my guest account everything is fine, but thars my gyest account. So any heko???
     
  2. Rich-M

    Rich-M

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    And what praytell are you using to control virus and spyware? Done any recent scans and updating?????
    Better run these online scans now:
    www.bitdefender,com
    www.ewido.net
     
  3. Bob Cerelli

    Bob Cerelli

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    So it is a problem with the user's account since the guest one works.

    Can you log it with another account that has administrator rights (always good to have more than one).

    When you get the black screen, can you open the task manager and start a new task of "explorer"
     
  4. Rich-M

    Rich-M

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    I would rule out the obvious first Bob which is why a User Account gets all mangled in the first place.
     
  5. Bob Cerelli

    Bob Cerelli

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    Oh there can be many reasons for that. Plain old file corruption is the most common I've run across.

    But for now what is needed is to be able to log on with an account that has admin rights. Not much you can do in the way of serious repairs from just the guest one.
     
  6. Abc10

    Abc10 Thread Starter

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    So...im screwed?

    I think I MAY be able to set up a new admin account. Can someone print screen the thing, like all the stuff so I know where to randomly click once I press make new account?

    And yeah, I scanned my CPU, everything was fine.
     
  7. Bob Cerelli

    Bob Cerelli

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    Do you have more than one administrator account you can log on with? Not sure you can create a new account with admin rights if all you have is the Guest account.

    But to get there, go to the Control Panel / User Accounts icon.
     
  8. Abc10

    Abc10 Thread Starter

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    I know that, and I navigaed there, but after I click create new account all I see is a box, can you please get me a screen shot so I have a since where to click?
     
  9. Bob Cerelli

    Bob Cerelli

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    Can you give more information.

    Are you are logging in with the Guest account and from there can't see everything in the section where you want to add a new user and want to guess at where you are clicking? Even a screenshot might not be the safest way to go.

    Maybe something a little better then, given this new information, would be to:

    Right click on My Computer
    Manage
    Local Users and Groups
    Users
    Then right click on the right side and add a new user.

    But again, I don't think this will work from the Guest account.

    What happened regarding the task manager suggestion posted earlier.
     
  10. Abc10

    Abc10 Thread Starter

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    Yeah, I can open Explorer.
    I know how to make new accounts and I have gotten to that screen, but if anyone with XP, can take a screen shot of the new account thing so I have an idea of where m going would be much appreciated.

    Thanks for your help so far, Bob. I really appreciate it.
     
  11. Bob Cerelli

    Bob Cerelli

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    Great you can can log on as Administrator, when the screen is black you were able to start the task manager and run Explorer.
    Did the desktop come back when you did that?
    What happened when you tried to create a new user account with the other suggestion rather than the one you can't see?
    Is the account you are trying to create the new user account something other than the Guest account?

    Even with a screenshot going the other way, there are still too many variables to have much certainty.
     
  12. Rich-M

    Rich-M

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  13. Rich-M

    Rich-M

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    Bob, That only works in XP Pro, not Home which I assume he has here.

    What happened regarding the task manager suggestion posted earlier
     
  14. Bob Cerelli

    Bob Cerelli

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    I don't assume but ask to try.

    Another option is to start / run / conntol userpasswords2

    From there you can also add users.
     
  15. dez_666

    dez_666

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    Depending on what your capabilities are, start here

    [​IMG]
    [​IMG]

    then you get the user accounts screen, click "Add"

    [​IMG]

    then put in the username and whatever else

    [​IMG]

    Password

    [​IMG]

    Type of user (admin..)

    [​IMG]

    Presto! a new administrator is on the loose.
     
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