blacked out icons

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Out2lunch

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Sep 5, 2004
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4
Any help on this would be appreciated. I am running Windows ME. I updated my McAfee service and downloaded Yahoo IM. Since that time, all my program icons, both in the task bar and in the program listing, are blacked out. What is causing this? I uninstalled and did a clean install of McAfee per their suggestions, but nothing is changing :confused: Any ideas?
 

Out2lunch

Thread Starter
Joined
Sep 5, 2004
Messages
4
I have TRIED to upgrade to IE6.0, however when I run setup, if fails to load. I also have no SOUND!
 

Out2lunch

Thread Starter
Joined
Sep 5, 2004
Messages
4
Nothing is updated (except McAfee). All this began when I did the last update from them. I cannot complete a setup of Windows update or IE update. I seriously doubt at this point if I could update a sound card (even if I knew which one I had!*!*!*)
 

Miz

Joined
Jul 1, 2002
Messages
2,146
For the icon problem, after making sure hidden files are showing (My Computer>Tools>Folder Options>View tab, check "Show hidden files and folders," click OK), use the Find feature to locate "shelliconcache." Delete it and reboot. Windows will build a new one which fixes the blacked-out icon problem most of the time.

To find out the make and model of your sound card, download, install and run Everest Home Edition. Once you have that information, you can go to the manufacturer's site and get the latest drivers. There should be instructions on the driver download page on how to install them.

Have you tried just disabling McAfee (right click on its icon in the system tray - area around the clock on the right-hand end of the task bar - and chose "Disable" or "Turn off" or whatever terminology they use) and seeing if the Windows Update will then work? I always disable whatever anti-virus that may be running when updating Windows on a customer's machine.
 
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