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Blank screen after clicking on Switch User

Discussion in 'Windows XP' started by gogothegreat, Aug 5, 2006.

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  1. gogothegreat

    gogothegreat Thread Starter

    Apr 18, 2006

    I have recently noticed a problem when using the Switch User option in Windows XP Pro SP2. Twice in the last two or three days, when I click on Switch User I got a blank screen with just an hourglass. The hourglass is moving on the screen when I move the mouse, but that's all - I cannot invoke any command whatsoever, and none of the keys is functioning, not even the Ctrl-Alt-Del combination! So, I have to use brute force, i.e. to reset my machine.

    This doesn't happen always, however. I think it happened both times when I was downloading something from the Net. I got a broadband cable connection to the Internet, had recently disabled Zone Alarm, and am using AVG Free Edition, which hasn't warned me about any viruses on my system.

    I am pretty much puzzled about this problem :confused: and am eagerly expecting anyone's support. Thanks!
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