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Blank screen with Flashing underscore dell inspiron 1525

Discussion in 'Hardware' started by wag8776, Apr 16, 2011.

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  1. wag8776

    wag8776 Thread Starter

    Joined:
    Apr 16, 2011
    Messages:
    1
    Hey everybody,

    Im going crazy cause my computer will not make it past the initial dell startup screen with the two options of pressing F2 or F12. After it loads that page it simply goes to a blank screen with a flashing underscore ( _ )

    I would be extremely grateful if anyone can find me a solution to this problem. Ive tried both F2 and F12 and changed just about every setting i could think of including the order of process to boot. I ran diagnostics and nothing worked. I removed the battery and ran off of a/c power and still nothing. I also unplugged everything from the usb ports.

    Some info about my computer: dell inspiron 1525 running on windows vista

    Thank you to anyone who can help
     
  2. TekTime

    TekTime

    Joined:
    Sep 21, 2009
    Messages:
    1,312
    Sounds like you are experiencing hard drive failure, or hard drive corruption. I just repaired a computer with the exactly same issue, and realized that the partition tables on the drive was corrupted. Then after further diagnosis, realized that the partition tables were corrupted due to the drive physically failing.

    Do you have a Dell partition for the hard drive utility?
    ---

    Starting Dell Diagnostics From Your Hard Drive

    The Dell Diagnostics is located on a hidden
    diagnostic utility partition on your hard drive.
    NOTE: If your computer cannot display a
    screen image, see “Contacting Dell” on
    page 50.
    1. Ensure that the computer is connected to an
    electrical outlet that is known to be working
    properly.
    2. Turn on (or restart) your computer.
    3. When the DELL&#8482; logo appears, press <F12>
    immediately. Select Diagnostics from the
    boot menu and press <Enter>.
    NOTE: If you wait too long and the operating
    system logo appears, continue to wait until
    you see the Microsoft® Windows® desktop;
    then, shut down your computer and try again.
    NOTE: If you see a message stating that no
    diagnostics utility partition has been found,
    run the Dell Diagnostics from the Drivers
    and Utilities media.

    ---
    http://support.dell.com/support/edocs/systems/ins1525/en/SG/Y465HA01MR.pdf
     
  3. dustyjay

    dustyjay

    Joined:
    Jan 23, 2003
    Messages:
    12,661
    First Name:
    Jay
    Another question, does the hard drive show up in bios? Also if you could include the service tag number off the bottom of the laptop so we can see which ersion of the 1525 you have it might help.
     
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